POSTING DATE
2020-08-28 00:00:13
2020-08-28 00:00:13
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
OpenGov is a mission driven fast-growth, Series D, venture backed startup (includes Andreessen Horowitz, Formation 8, Thrive Capital, and Emerson Collective). Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world).
We have surpassed 1,000+ governments (and growing fast!) using our products in our mission to power more effective and accountable government.
Check out the latest article about us: OpenGov continues record growth with expanded cloud offering, growing customer base, and accelerated hiring
Position Responsibilities:
You will work alongside key stakeholders (Sales, Marketing, Customer Success, Professional Services, Support, etc.), and you’ll directly see and feel the tangible value of your work on our team to drive company growth and efficiency.
This role will focus on project management and GTM application administration for projects that improve and sustain our GTM team’s case, phone, and integration systems.
Develop a deep understanding of the OpenGov business (Integrations, data flows, data integrity)
A typical work week might comprise of:
70% GTM Systems Administration
- Enable business partners to self-service their data needs through documentation and template reports/dashboards
- Create streamlined workflows to drive quality and ease of use by simplifying page layouts, reports, and dashboards
- Serve as lead on database enhancement within Salesforce (contacts, systems, and mass data at the account and contact level)
- Be the “clicks not code” in Salesforce, mantra, but know when code is the right approach
30% Strategic Projects
- Lead projects that improve day-to-day operations and long-term strategy for GTM systems (Outreach, Mavenlink, Marketo, Gong, Leadlander, Govwin, etc.)
- Facilitate requirements gathering sessions with business partners as we analyze and prioritize business needs
- Employ superb written and meeting skills to quickly resolve discovered issues or perceived bottlenecks
- Be the source of truth for project status and work to make overall progress (or lack thereof) transparent
- Ensure successful adoption with the right amount of documentation for the current and future state of business processes
Additional Professional Development
- Find the intersection between your personal development interests and our business needs to identify side projects
- Grow your skills by completing classes from Linkedin Learning
- Stay proficient in our internal Salesforce and Data Infrastructure ecosystems
Role Requirements
- 1-3 year of work experience, preferably in a SaaS organization
- Relevant Salesforce Admin certifications are a plus
- Examples of Salesforce administration/configuration work for example workflow rules, process builder, reporting, etc.
- Presentation, meeting planning, and communication experience across various audiences (in-team, cross-team, executive, etc.)
- Experience with a CRM (Salesforce, SugarCRM, SAP) is a plus, Salesforce Preferred
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