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Job Category Customer Success Group

Job Details

Salesforce Industries’ goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Associate Technical Consultants are key players in this objective, as they can leverage Industry Cloud functionality to deliver customer requirements quickly with minimal customization. You’ll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers’ needs.

Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that’s where you come in! You’ll help us bring the wow factor to our customer deployments - enhancing the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.

Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring talented and enthusiastic Developers and Full Stack Engineers.

Working predominantly in Agile scrum teams, you’ll be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform.

You’ll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.

You will be working closely with the customer to optimize and customize workflows and user experience

And you’ll be working with our Product and Engineering teams to help them drive innovation into future releases of Industry Cloud products.

QUALIFICATIONS

- You'll have a strong understanding of user interface design principles, with a proven track record of creative web site development

- You'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stages

- You’ll have experience of working on deployment teams, ideally using Agile development techniques

- You’ll be passionate about developing apps that are both eye-catching and intuitive

- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground

- You’ll have excellent communication skills, equally comfortable with crafting emails as delivering a technical presentation or demo

- You’ll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground

***Entry Level / Early Career Candidates in the Raleigh/Durham area are encouraged to apply.

TECHNICAL SKILLS

- HTML5, CSS3, JavaScript and more

- AngularJS

- Java, SOAP APIs, REST (JSON, XML)

- Data modeling

- Process modeling tools

PREFERRED QUALIFICATIONS

- Salesforce (Apex, VisualForce, Lightning)

- CPQ

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