Boomi Renewals Representative

Competitive salary
Bracknell, UK

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Boomi Renewals Representative on our Renewals team in Bracknell, UK.

Dell Boomi Integration Cloud is a comprehensive solution for moving, managing and governing information across applications and data repositories, whether cloud-based or on-premises. The Dell Boomi platform as a service provides a single environment with a unified suite of offerings, accelerating your ability to integrate every part of your business. Dell Boomi is the first and only integration solution built in the cloud, to fully exploit the value of the cloud. Organizations of all sizes—from Small Businesses to Global Enterprise companies trust Dell Boomi to quickly connect any combination of cloud and on-premises applications.

Key Responsibilities

• Build and maintain strong customer relationships to effectively drive optimal Renewal retention rates
• Own the Renewal process for Direct Boomi Accounts, effectively communicating and negotiating all aspects of the Renewal to the customer including any contracts/proposals and price increases
• Collaborate with Account Managers and Field Account Executives to understand Account health as it pertains to their Renewal
• Work closely with Customer Success, Customer Support and Account Management when customer satisfaction or product issues arise
• Work with Account Managers and Field Account Executives when incremental upsells are identified during the Renewal conversations

Essential Requirements

• Prior experience working in Renewals, Account Management or Customer Success role within Software or Technology Sales
• Experience using Salesforce.com
• Attention to detail and process are imperative; Team Player with collaborative mindset
• Track record of over-achieving goals/quota in past positions
• Strong math, written and verbal communications skills

Preferable

• Software sales experience in software-as-a-service (SaaS)

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Closing date: 15 March 2021

Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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As members of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies and ensure our recruitment process is inclusive and accessible.

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