Title: Business Analyst  with Salesforce service cloud
Location: Columbus, IN 47201
Duration: 6+ months
This is NOT a developer profile but a strong techno-functional Business Analyst role with in-depth knowledge on Salesforce service cloud implementation.
Role: Salesforce BA
Job description:
•       Service and Support Administration in Salesforce.com CRM.
•       Standard Sales force configuration that includes page layout, workflow rules, Approval Processes, Record Types, Triggers, Assignment rules, Validation rules.
•       Building Custom Applications that includes administration, configuration, implementation and support experience.
•       Knowledge on Apex classes and Triggers, Visual Force, Sales Cloud, Service Cloud.
•       Designing user interfaces using Visualforce pages.
•       Knowledge of/experience with formal delivery methodologies.
•       Excellent written and verbal communication skills as well as listening skills.
•       Significant Consulting/client facing background
•       Salesforce Service cloud and Field Service Lightening (FSL) are important things to look out in the profile.

This is NOT a developer profile but a strong techno-functional Business Analyst role with in-depth knowledge on Salesforce service cloud implementation