Cloudely is the global leader for technology recruitment, supporting Salesforce, Robotic Process Automation (RPA), DevOps, Web and Mobile Programming skills and more. We have many opportunities throughout North America and India. By specializing solely in placing candidates in the high-tech market we have built relationships with most of the key employers and have an unrivalled understanding of where the best opportunities are.

Title: Business Analyst – SFDC
Location: Remote to start, after covid it will be in Pleasanton, CA

Salesforce admin or equivalent certification required.
Bachelor degree in Business Systems, Computer Science, Business Administration, or equivalent.

Skills/Requirements:

• Bachelor degree in Business Systems, Computer Science, Business Administration, or equivalent.
• Salesforce.com system experience is mandatory.
• Salesforce admin or equivalent certification required.
• Project coordination skills
• Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
• Ability to gather and transfer requirements from stakeholders into an action plan and deliver on that action plan leveraging internal systems as needed.
• Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users.
• Strong interpersonal skills with the ability to research solutions to issues as they arise.
• Ability to manage stakeholder expectations professionally.
• Ability to work independently, with general direction and guidance.
• Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
• Proficient in Word, Excel, PowerPoint, and Visio.

Responsibilities

• Define, document and maintain business processes, requirements, and policies.  Look for ways to continuously improve processes & procedures.
• Manage and support operations related initiatives identified by the Professional Services management team.
• Identify opportunities for business process improvements and make recommendations as appropriate.
• Provide project and monthly metrics coordination and support.
• Work with team to understand and prioritize field requests
• Manage the queue to provide prompt support to end users including consulting ecosystem to resolve issues and address questions
• System testing of new functionality or bug fixes.     

Apply today!
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also send your resume to: [email protected]. To learn more about Cloudely, Inc, please visit www.cloudely.com.

Cloudely, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with respective law prevailing in the country, all persons hired will be required to verify identity and eligibility to work in respective country and to complete the required employment eligibility verification document form upon hire.

We welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future.