Business Systems Analyst (SalesForce)

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Business Systems Analyst (SalesForce)

Torrance, California

POSTING DATE
2020-08-03 00:00:48

COUNTRY
United states

RELOCATION PROVIDED
No

REMOTE WORK?
No

Job details »

Duties Analyzes business partnerrsquos operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions Assists in the business process redesign and documentation as needed for new technology Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation Works with business partners within one business function to align technology solutions with business strategies Supports several moderately complex business processes Assists Project Managers in development of project plans and use associated project planning tools as needed Assumes the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects Conducts feasibility studies to assess costbenefit, efficiency and technical viability of solutions to business problems Coaches less experience staff Daily Tasks Performed System analysis for assigned projects enhancements to new or existing systems following client's SDLC methodology (Agile Waterfall) and deliverables Workstop facilitation (e.g. JAD Sessions), data analysis, business process and workflow analysis Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog. Occasionally manage project plan, staff tasks and progress report status Co-ordinate, schedule and chair meetings with multiple stakeholders distribute meeting minutes Supporting Production Systems as needed Creating executing test cases(Whitebox blackbox) that involve complex batch and online processing Create presentation communication material relevant to a variety of stake holders including business Requirements MUST have 7+ years Business Analyst experience with a solid technical background Saleforce (ecosystemfamily of Products) preferred 4 to 6 years of relevant technical or business work experience Automotive industry background, familiarity with lead management and CRMs, OEM, Customer Dealer Interaction models related Business Processes Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions or integrations Familiarity with JiraConfluence tools to manage project artifacts, user stories, test cases etc. Clear communication skills and ability to communicate and negotiate with stakeholders Ability to collaborate well with a diverse set of team members (team player) Strong familiarity with Waterfall Agile Delivery models Technical background to clearly understand complex business requirements and benefits of assigned projects Ability to innovate and multi-task with minimal oversight Ability to perform the role of scrum-master Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.

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