Business Systems Analyst - Salesforce

12 month contract. 

Immediate start preferred, estimated end Date: February 2022

The Good Care Group is a leading provider of live-in care services in the UK. Quality is at the centre of everything we do. 

We have an exciting opportunity for a Business Systems Analyst with proven experience of using Salesforce, including set-up and system configuration, to join our subsidiary company. The Good Care Group at Riverstone (Careco) sees us working with Riverstone retirement living, a prestigious provider of Assisted Living accommodation in central London.

You will be responsible for leading a project to create and configure a full suite of operating platforms for Careco. Part of your time will also be spent providing more general support to the existing IT department at The Good Care Group, including project coordination and requirements gathering.  

If you’re as passionate about quality as we are and you have a good working knowledge of Salesforce, this is a unique opportunity to be a part of the creation of a brand new bespoke operating platform for an ambitious and aspirational new entity.

Your core responsibilities 

• The creation and configuration of a full suite of operating platforms, including creating technical statements of work to describe the precise requirements of Careco
• Driving progress within agreed timescales
• Facilitating problem solving and decision making with stakeholders when issues arise
• Reporting on project progress and keeping stakeholders informed and engaged
• Technical testing and signing off on completed products
• Liaising with, and tracking progress of, external development partners

We’re looking for

• Great analytical skills
• At least 1 year of experience in using Salesforce, including some configuration and administrative tasks
• Prior experience in both project and budget management essential
• Solutions focused
• Excellent communication skills and an ability to articulate technical matters to a non-technical audience in a concise and clear manner
• An ability to prioritise a changing workload and manage internal and external stakeholders

For more information and to discuss this exciting project, send your CV to our Head of Recruitment: [email protected] 

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