Your opportunity Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We’re a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We’re looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what’s next, then work with our mixed-discipline team to make it happen.  As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes. We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application. Your role We’re expanding fast, so we’re looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands. It’s not what Salesforce does… it’s what you do with it. We’re looking for mid-career and senior specialists who can working alongside our clients and other disciplines to deliver top tier Salesforce projects from design and configuration to integration and testing, providing an outstanding client experience and making a difference to the business of some of the biggest and most iconic brands in the UK. As a Salesforce technical architect, you will draw on your skills and experience to assess customer requirements and architecture in order to design secure, high-performance technical solutions that maximize the potential of the Salesforce platform. You will lead, provide guidance on application and integration development best practices, enterprise architecture standards, working closely with functional specialists to develop creative business solutions for iconic brands, solving some of the most exciting problems for our clients. Responsibilities Depending on the size of the project and the client needs, your role will cover a broad range of responsibilities such as technical and solution architecture design, development, prototyping and testing Manage diverse teams within an inclusive team culture where people are recognised for their contribution Building lasting relationships with executive clients, sponsors and client architecture team. Serve as a trusted advisor, drive conversations with our customer’s enterprise architects and business stakeholders armed with best practices for enterprise architecture functions such as security, performance, development Process, and application governance Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Force.com platform Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Contribute to the growth of the practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues Collaborating with amazing digital experts across disciplines to innovate and create great solutions. Contributing to RFP responses and other business development activities Your work, your choice At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you. Location Based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you’ll join a fun, inspiring and highly skilled team, and get to play with the latest technology.  Our clients are amongst the biggest brands in the UK and you’ll also have a chance to work with clients throughout Europe and beyond. Please note that this is a consultancy role and most of your time will be spent at client site. Work pattern This is a permanent contract opportunity. The role can be worked on a full-time basis. Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.  Your professional experience Overall, you’re an ideas person and problem solver as well as a hands-on doer – that’s important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.  Overall, you’re an idea person and problem solver as well as a hands-on doer – that’s important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. We’re expanding fast, so we’re looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity, or culture. You’ll also have strong Salesforce technical skills including a number of the following: One or more certifications from the architect track such as Certified Application/Systems/Technical Architect. Significant experience as a senior architect in a mid to large sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization. Polished speaker with the ability to evangelize best practices at various levels within a large organization. Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences. Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and App Cloud. Strong knowledge of Salesforce architecture and knowledge of Salesforce ecosystem such as Einstein Analytics, CPQ and Order Management solutions. Experience in setting vision and standards for the development and integration of the Salesforce platform. Significant experience including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources Experience delivering projects using agile Scrum methodology. Experience in onsite delivery lead roles on at least five full-lifecycle Salesforce implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud Service Cloud Marketing Cloud Community / App Cloud Strong consulting and/or CRM implementation experience. Experience with development life-cycle, code management strategies, advanced technical concepts, architecture and security approaches, capacity considerations and integration approaches. Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and Data Loader. Relational databases and data modelling. Experience contributing to RFP responses and other sales activities. Development experience in Apex, VisualForce, Lightning Components, Force.com or Java/J2EE. Meta-data migration between SFDC Sandboxes and Production Orgs using Change Sets, Eclipse, Ant or DX tooling. Good knowledge of Web Development (Ajax, JavaScript, SOAP, HTTP, JS Remoting, Angular JS, CSS Bootstrap). Experience with version-control tools (e.g. Github, Sourcetree). Experience integrating Force.com development with modern deployment and release processes (e.g. Agile; Continuous Integration, Jenkins). Knowledge or experience with these would be an advantage: Knowledge of wider eCommerce & marketing technologies such as Hybris, Commerce Cloud, Adobe, Sitecore Experience with Salesforce Lightning and approaches to mobile applications. Your service line: Consulting Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients’ trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.  Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process. About Deloitte Our Purpose & Strategy To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.  What do we do? Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world. Beyond the UK: Deloitte North and South Europe The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.  What do we value? What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Being a Leader at Deloitte Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation. We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for: We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom. Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see  www.deloitte.com/about  to learn more about our global network of member firms. © 2020 Deloitte LLP. All rights reserved. Requisition code: 168157 Contact: HR EHRec Reference: CWJobs/168157 Job ID: 90733398