2020-06-26 05:00:34
United states
No
No
Job details »
***For the purposes of minimum qualification and comparative analysis, ONLY your State of Colorado job application will be reviewed. Therefore, it is paramount that you clearly describe all of your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.***
***The Governors Office of Information Technology does NOT offer sponsored Visa's for employment purposes.***
The Governor's Office of Information Technology is looking for a strategically minded, team-centric, motivated Salesforce Administrator to assist the OIT Salesforce Enterprise Program Manager in accelerating program goals, governance and initiatives across the Salesforce Development Lifecycle. The Colorado Salesforce Program is considered an industry leader, and has been identified as one of the top technologies of the future for government operations in the state of Colorado. This exciting position is literally "writing the book" on how we plan, design, implement and support Salesforce across the enterprise and will be expected to represent the organization, and be routinely relied upon, as a Salesforce technical subject matter expert. Candidates must also be comfortable working in a collaborative environment across a matrix organization as well as speaking publicly at training and marketing events.
What We Do:
The Governor's Office of Information Technology (OIT) strives to impact the lives of all Coloradans to create a safer, happier and healthier state. We work to empower the State of Colorado with flexible technology that will drive sustainable and intelligent business decisions. We envision a future where the end-user experience shapes design, and data analytics transform how state government serves its residents.
At OIT, we recognize that "how" we deliver is as important as "what" we deliver. Our core values define our character, and each employee is expected to embody these values in all the work we do:
SERVICE: Serving the people of Colorado
Intentionally and generously serving others for a better Colorado.
INTEGRITY: Demonstrating credibility and sincerity in our work
Inspiring confidence and trust in the Governor's Office of Information Technology through our personal conduct.
TEAMWORK: Collaboratively working together at OIT and across the state
Working cooperatively with others and engaging in constructive dialogue to overcome difficult challenges
RESPECT: Appreciating and acknowledging the role, diversity, and contribution of those with whom we work.
Consistently conducting ourselves in a way that shows regard and thoughtfulness to others.
COURAGE: Pushing boundaries to foster positive change
Proactively and positively pursuing the transformations necessary to address tough issues and drive innovation.
INNOVATION: FOSTERING NEW IDEAS
We foster new ideas. We challenge the status quo and continuously ask, “How can we do this better?” Then we take action and make a difference through novel processes and technology.
Why We Want You:
We want your expertise, positive energy, drive to succeed and love of this great state as we work to elevate the expectations Coloradans have of their government.
What You'll Get From Us:
At OIT you will find an opportunity to contribute meaningful work to support and serve Colorado residents. It's your chance to combine your love of technology with public service. Plus, you'll have great benefits, motivated team members, and opportunities for advancement.
Check out this video to see why our employees love working for the Governor's Office of Information Technology:
https://www.youtube.com/watch?v=gkvsAxCwoxs&feature=youtu.be
The Developer I (Salesforce Administrator) has responsibilities across the full Secure Software Development Life Cycle (SDLC) from business requirements to support. Development activities include working with business analysts and customers to understand requirements; working with team members to apply secure programming techniques using standards and best practices; commenting code for peers and testers; performing unit testing, configuration management, source code control, deployment and release management; and providing support services as needed.
Operational support services very in scope from minor bug fixes (tickets) to major enhancements (change orders). As an application reaches the sunset stage, the Salesforce Enterprise Administrator is also expected to participate in planning efforts around replacement and modernization. The Salesforce Enterprise Administrator operates at the application level.
Primary Job Responsibilities:
Application Development and Support
- Consult with Solution Architects, Solution Engineers, and others as appropriate to design applications in line with OIT strategies (e.g., Cloud First, Mobile First, Secure Colorado, DevOps, etc.).
- Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the creation of estimates and timelines.
- Develop applications in line with business requirements using Agile or Waterfall methodologies as needed.
- Perform coding (in-house applications) or configuration management (COTS applications) in accordance with standards and best practices and further minimize defects through disciplined unit testing.
- Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and update documentation and configuration information related to changes as needed throughout the life cycle.
- Organize, build, and validate all segments of the code related to a specific build (release) for final User Acceptance Testing.
- Ensure development activities within the position's scope of responsibility are consistent with established service portfolio policies, procedures, standards and guidelines.
- Determine the best approach in the development of an application's code to meet the customer's current requirements and anticipate future enhancement needs.
- Identify and recommend changes to development policies, processes, templates and standard operating procedures to improve the overall quality of work being delivered.
- Collaborate across a matrix management environment with other developers and other OIT department staff as needed. Must understand lines of authority and follow protocol to engage other resources.
- Find unique ways to resolve issues in the development process to meet the requirements of the customers and lead to the most efficient implementation possible.
- Working with the supervisor, develop estimates of the work effort necessary to deliver application solutions based on the project specifications provided. Record time spent on work activities into the approved project tracking system. Provide appropriate progress reports to the supervisor or project manager as requested.
- Determine reasonable and accurate estimates for the completion of assigned work activities.
- Perform all other duties as assigned
Work Experience
- 1 year of hands on administration, configuration and or programming experience in Salesforce.
- Undergraduate degree from an accredited college or university in information technology, computer science, or related fields. (Relevant experience may be substituted
- 1 year experience with the Salesforce platform, to include standard objects that make up the Salesforce platform, Service Cloud, and Community Cloud product families
- Salesforce Administrator Certification
- Proficiency with the Google Suite, and Microsoft Suite of products.
ADA Accommodations:
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at [email protected] or call (303) 764-7900.
- Conditions of employment: A pre-employment criminal background check will be conducted as part of the selection process, and/or other department-specific screens as required. Felony convictions or conviction of crimes of moral turpitude or conviction of misdemeanors related to job duties may disqualify you from being considered for this position.
- Some details to be aware of: Former employees of the State of Colorado who have not left in good standing will be reviewed on a case-by-case basis.
- Comparative Analysis Process: is the selection process used to identify the applicant that fits the job the best from a qualified applicant pool. Applications and applicants are compared to others in the pool to identify a top group. Applicants will be notified of their status in the pool via email.
- Travel- May require travel to locations throughout the state.
- Workplace Environment - Office or cubicle with a sedentary environment.
