Role: DWE Engineer II

Location: Frisco, TX

Duration: Contracting

Job Description:

Duties:

Role reports into the Employee Experience Design Engineering branch of the Digital Workplace Experience team. The team's function is to assess, research, design and implement newer and better IT solutions for the enterprise.

Conduct research on user experience and needs, current market trends and general functionality

Determining whether a design solution is user-friendly, works within IT architecture (with architecture team) and cost-effective.Assess internal team digital workplace needs and coordinate with internal and external colleagues to implement the solution.Schedule and conduct focus groups, feedback sessions and training sessions for internal colleagues.Develop and run internal pilot testing for productivity and collaboration technologies, focusing on usability and overall UX.Documenting design processes and presenting progress reports to all relevant stakeholders

Coordinate with other internal stakeholders to research and define personas used for UX tracking across large enterprise projects.Guide and collaborate with external companies and vendors to customize existing platforms for our needs Research new platforms and technologies, and work with external vendors to create solutions that meet the needs of the enterprise Work with internal communications team to run engaging adoption campaigns of new or enhanced technologies.Select, monitor and report KPIs and project updates

Skills:

Minimum 2 years experience in related field

Ability to engage with engineers, other parts of the business and senior leaders

Excellent written and verbal communication and presentation skills

Proficiency in extended Office 365 apps (Teams, SharePoint, OneDrive)

Working knowledge of Microsoft Power Automate and Power Apps

Working knowledge of Office 365 app administration

Working knowledge of user experience research and usability testing

Working knowledge of Jira preferred

You are a skilled problem solver, and you can turn a problem statement into an opportunity. You don't just settle for executing what's in the requirement.

Your work speaks of quality, connecting user needs and business requirement thoughtfully and elegantly, and are able to deliver in timely fashion.

Keywords:

Education:

Four-year degree required, preferably in Computer Engineering/Science, User Experience, Human Factors, or related field

Skills and Experience:

Required Skills: 

DESIGN ENGINEERING

EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS

MICROSOFT OFFICE

UX

PRESENTATION SKILLS

Additional Skills:

JIRA

USABILITY

USER EXPERIENCE

DOCUMENTING

MICROSOFT SHAREPOINT

ENGINEER

DESKTOP ADMINISTRATION

TRAINING

Languages:

• English

1.     Read
2.     Write
3.     Speak

Minimum Degree Required: Bachelor's Degree