At Publicis Sapient, we look for people who can grow, think, dream and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. Our team looks to each person to bring skills and passion to help our clients solve their biggest business challenges.

Come BUILD with us!

*This role will ideally be local to Houston and *when safe* will attend critical meetings onsite.

We are working with a major Energy company to guide their Salesforce DBT! You will serve as a trusted advisor, drive conversations with our customers Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process and Application Governance.

• Responsibilities:
  • Proven program management experience and decision-making at the PMO/CoE levels
  • Become a highly certified and recognized Salesforce expert. (Should be goal oriented to get all available Architect Certifications, IE-Application and Systems to start)
    • SFDC Certified Administrator
    • Sales Cloud Consultant
    • Service Cloud Consultant
    • SFDC Certified Advanced Administrator
    • SFDC Marketing Cloud Certification
  • Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where Senior Architect does not have direct authority over all resources.
  • Contribute to a program vision while advising and articulating program/project strategies on enabling technologies involving the Salesforce Platform.
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, within and around the Salesforce Platform(s).
  • Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure.
  • Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution. Lead the evaluation of business and technical requirements from a senior level.
  • Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
  • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
  • Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Salesforce customer and partner colleagues.

• Experience/Skills Required:
  • 8+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources.
  • 5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization with demonstrated leadership driving an organizational transformation in a matrixed organization.
  • Experience with key areas of enterprise architecture, including integration technologies, single sign on, and master data management.
  • Experience with Waterfall and/or Agile implementation methodologies.
  • Ability to work independently and be a self-starter. Proven results leading and overseeing customer and/or partner success stories in the following domains: front- and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.
  • Proven ability to analyze, design, and optimize business processes via technology and integration.
  • Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
  • Polished speaker with the ability to evangelize best practices at various levels within a large organization.
  • A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.
  • Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
  • Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences.
  • This is a full-time on-site position, Monday – Friday.
• Leadership Qualities:
  • Passionate about Customer Success
  • Always learning, approaches each interaction with open mind, great listener and hands-on
  • Strong point of view and executive presence. Confident, but not arrogant, great storyteller
  • Ability to move fast and drive business value and results
  • Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
  • Trust the company’s core values
  • Excels in high levels of uncertainty and change

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.