Job Title :  FFM Project Coordinator

Location: Tampa, FL

Duration: 6 months initial (potential extension or right to hire)

Pay Rate:$35/hr mAX on w2

 

EM would like to see the following on every resume.

 

Experience on an information technology team focused on Salesforce CRMs

- Experience working with the Salesforce application, Veeva

- Works independently and must be able to adapt to a fast changing environment

- Ability to work effectively with a high attention to detail and works cooperatively with cross-functional teams, including external partnerships and vendors

- Good understanding of the software development lifecycle

- IT Validation Systems knowledge and experience a plus

 

 

Job Description: The FFM Project Coordinator will serve as an intermediary between business leaders and operational IT teams to respond to potential enhancements to cloud-based CRM software. The Project Coordinator will use technical and business skills to respond to inquiries from the field and will also be the main contact for communicated to third parties for releases and updates. This role is responsible for ensuring that the FFM team stays compliant with all Client SOPs and SDLC processes in the development and delivery of systems to its business partners. This role will be the main point of contact for all documentation and other process improvement initiatives and will be a primary contact for numerous initiatives in cloud-based (Salesforce App) content management and customer relation management systems.

 

Responsibilities:

• Oversees the preparation, migration and deployment of Interactive Visual Aid materials to the field, across departments, and to third party organizations

• Manages app signing processes including coordination of Apple apps, home grown apps, and Salesforce apps

• Reviews, updates and disseminates system knowledge articles and works closely the with support teams

• Manages and supports Field Force Management initiatives

• Interacts with Field Force management team members to gain understanding of projects and assist with project documentation, system requirements, and enhancement requests

• Initiates interactions with Internal teams and External matrix teams

• Prepares and/or maintains documentation pertaining to systems operation and user documentation

• Assist with documentation and preservation of processes and artifacts including Requirement Documents

• Translates business specifications into user documentation

• Plans, writes, and maintains systems and user support documentation efforts

• Administers FFM Project & Portfolio Management (PPM) activities by processing SOWs and Chargebacks

 

Requirements:

• IT experience with Salesforce and Veeva CRM and Field Force process experience in a pharmaceutical or healthcare setting is preferred

• IT Validation Systems knowledge and experience a plus

• Good understanding of the software development lifecycle

• Knowledge of Apple VPP process a plus

• Experience with Vitalize Incident, Problem, Change, Release, Configuration, Request and Knowledge Management modules

• Technical knowledge of Office tools and SharePoint and demonstrated ability to apply skills to new software solutions.

• Ability to work effectively and cooperatively with cross-functional teams, including external partnerships and vendors. 

If hired, you will enjoy the following Eclaro Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

If interested, you may contact:
June Binuya
[email protected]
2128047476
June Binuya | LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.