4.1| ||Full-time|1 hour ago| Full Job Description Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders? Then Bankers Healthcare Group is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level. At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions. With over 18 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive. Who Are You You are a motivated Salesforce professional who is passionate about Creating and Improving business processes within Salesforce. You excel at translating business requirements into workable solutions within the Salesforce platform and have experience supporting users within the platform by troubleshooting and fixing configuration issues while contributing to the development and execution of enhancement road maps based on the needs of your line of business focus. You are motivated and organized and not afraid to get your hands dirty to unravel existing processes in order to determine more efficient solutions while utilizing Salesforce standards and best practices. You thrive in a fast-paced environment where your process improvement and organizational skills help to drive efficiencies of scale in a fast-growing organization. Life at BHG At BHG, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development. What You'll Do Level 1 functional and technical support including, but not limited to; monitoring, triage, resolution and/or routing to appropriate team/individuals for resolution. Design, configure, test and deploy Salesforce.com functionality.•Develop Salesforce.com reports, analytics and dashboards to support and monitor activity and key performance metrics. Assist in the on-boarding and training of new Salesforce.com users.•Create and manage users, profiles, roles and permission sets in Salesforce. Create and manage page layouts, object records, role hierarchy, workflow rules and forecasts. Perform system troubleshooting to isolate and diagnose problems. Create training, functional and technical documentation as business needs evolve or features/functionality are added. Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes and deliver clear solutions. What You'll Need 2-3 years of experience working with the Salesforce platform 1+ years as an admin in highly complex Salesforce Orgs Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate-high complexity Strong understanding of Salesforce.com best practices and functionality Strong data management abilities Thorough knowledge of the SDLC Knowledge of Apex, Visualforce, and Lightning Components are a plus Work in an Agile development environment Experience managing multiple applications in a single org Jira or other project management platforms A documented history of successfully driving projects to completion Strong Data Management Abilities Why You Should Join BHG We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include: 100% coverage of monthly health insurance premiums Competitive PTO and vacation policies Company 401(k) plan with employer contributions after one year On-site gym access and memberships, with personal trainers, and certified nutritionists on staff Company-sponsored training and certification opportunities Monthly award ceremonies where top achievers are celebrated and receive additional bonuses Ongoing volunteer opportunities to give back to the community through our BHG Cares program If you’re ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today! Bankers Healthcare Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Bankers Healthcare Group is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.