Full-time|10 hours ago| Full Job Description Faire is an online wholesale marketplace built on the belief that the future is local — there are over 1M independent retailers in the U.S. and Canada doing more than twice the revenue of Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect a thriving community of over 100,000 brands and local retailers around the world. Picture your favorite boutique in town — we help them discover the best products to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses can compete with these big box and ecommerce giants. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. Reporting to the Sales Operations Lead, the Junior Salesforce Administrator will collaborate closely with functional leaders to support, configure, maintain, and improve Faire's CRM platform in support of daily operations and strategic initiatives. The role is part technical project manager, part administrator, and part Salesforce analyst. This role will have tremendous impact on the success of Faire by ensuring we are using our sales tools (Salesforce, SalesLoft, Truly, Zendesk, etc.), and all of our data effectively as we scale and thus will be critical to the company's long-term success As Faire's Salesforce Admin You Will: Serve as a primary system administrator for the Salesforce.com environment Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks Help prioritize and triage all Salesforce issues and feature/product requests directly with the Engineering team Conduct diligence on our current systems and tools and operate as main liaison with all vendors Coordinate the evaluation, scope, and completion of new development requests Qualifications: 1-3 years of operations experience, preferably supporting Sales or Customer Success Org Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Salesforce Admin Certification preferred SQL knowledge a plus Why you'll love working at Faire: We are entrepreneurs: We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process. We are using tech and machine learning to level the playing field: We are using the power of technology and data to connect brands and boutiques from all over the world, building a thriving community of over 100,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: We always find a way to get the job done and come up with creative solutions to whatever problems are standing in our way. People at Faire are insatiably curious. We lead with curiosity and data in our decision making and reason from a first principles mindset. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have offices in San Francisco, Kitchener-Waterloo, and Salt Lake City. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. To learn more about Faire and our customers, you can read more on our blog. Faire is being built for entrepreneurs, by entrepreneurs.