Part of Kaplan Inc. ,a US-owned business, Kaplan International is a world-leading education business providing English courses for international students (Kaplan Languages Group) and preparation programmes for international students wishing to enter UK universities (Kaplan International Pathways). We are a premium brand with a reputation for high-quality tuition and excellent levels of pastoral support.

As the Junior Salesforce Administrator at Kaplan Languages Group you will join the Sales Operations team and be responsible for the daily administration of Salesforce Lightning. You’ll be a key member of the teams working on the pipeline of projects on the 2021 roadmap.

The position will be a combination of business analysis and Salesforce administration, gathering requirements from our global network of users and turning them into solutions.

You’ll need to be comfortable interacting with staff at all levels of the organisation, understand how to gather requirements, and be able to work independently and as part of a small, nimble team with an ever-evolving pipeline of projects.

This position will be mentored by our Salesforce Architect, Integration Specialists, Quality Assurance Specialists and Head of Sales Operations.

Your key responsibilities will involve:

• Taking on projects from the gathering requirements stage through to implementation
• Creating dashboards and reports
• Daily administrative tasks
• Data loading and bulk updates using standard and custom tools
• Customisation and configuration of the environment
• Quality assurance and testing
• Creating automation within the system
• Development support and maintenance of managed packages
• Supporting the Sales Operations teams with systems both internal and external to Salesforce

You’ll have the following:

• Extensive Salesforce Administration experience
• Experience in customising Salesforce systems
• An interest in Business Analysis
• Understanding of development lifecycles, release and change management
• Understanding of workflow rules, process builder and flows
• Excellent written and verbal communication skills
• Understanding or experience writing APEX and triggers (desirable)

Application method:

Please apply with CV and cover letter by 14th December.

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you would like to be considered for an interview under the Guaranteed Interview Scheme, please complete this form or email us on [email protected]

As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check.

Applicants must be able to provide proof of eligibility to work in the UK.

About Kaplan International Languages.

Every year, Kaplan International Languages helps over 50,000 students from more than 150 countries to develop and improve their English language skills. With a network of schools spanning 6 countries, Kaplan International Languages has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs. Our recommendation rate currently stands at 96%.

As part of Kaplan Inc., Kaplan International Languages is proud to share in the Kaplan tradition of academic excellence, standing alongside other established education institutions like Kaplan Financial, Kaplan International Pathways, Kaplan Test Prep and Kaplan Professional. Kaplan Inc., which is owned by Graham Holdings, is one of the world’s largest providers of education and training. It has an 80-year history of expanding access to academic opportunity and global revenues of more than US$2 billion. We are proud to have recently welcomed ESL Education and Alpadia Language Schools into the Kaplan International Group.