Founded in 2002, VMD is an award-winning provider of Agile Software Engineering, Digital Infrastructure, Cybersecurity, and Transportation Security Services to numerous U.S. Federal Government clients including projects across both DoD and Civilian agencies. We specialize in high-level, tip of the spear engagements with a significant impact on mission success for our clients.

Why Join VMD Corp?

VMD fosters a culture that is founded on Eight Core Values and you can watch what our Core Values mean to our Vision Mission Driven employees.

VMD Employees envision the future. We hold ourselves accountable and hold each other to equally high standards. Our people recognize and reward greatness and are humble in doing so. VMD Employees understand big accomplishments take a team. Our people learn from both our mistakes and successes; we pursue improvement relentlessly, objectively and without bias. We share our thoughts and ideas with purpose and transparency. We commit to the mission, the customer and to each other. We love being nimble and producing results.

Our team is one of the best in the business.

About the Mission You Will Join:

The Transportation Security Administration's (TSA) mission is to protect the Nation's transportation systems to ensure freedom of movement for people and commerce. In support of this, TSA's Application Development Division (ADD) is responsible for developing, maintaining, and modernizing TSA's IT systems. The ADD has successfully transitioned to the Agile development methodology, and the organization is currently pursuing continued modernization of key TSA mission supporting systems for migration to the Cloud.

Your Impact to the Mission:

In addition to being responsible for business analysis, the Lead Salesforce Business Analyst will lead all the BAs on the project, who will work directly with the project team and clients gathering requirements to analyze, design and/or implement best practice business changes. He or she will work with senior members of the team ensuring the successful delivery of Salesforce.com implementations. The Lead BA should have solid functional and/or industry knowledge, as well as Salesforce products such as Sales Cloud, Service Cloud and Marketing Cloud.

Experience Needed to Be Successful:

• Minimum of 4 years’ Business Analysis experience.
• Minimum of 2 years’ as a Salesforce administrator or Salesforce App Builder.
• Minimum of 2 years’ Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.
• Working with the Delivery Lead/Project Manager to maintain and coordinate communications with the client throughout each project.
• Working with the project team to gather the business and functional requirements by scoping defining, and prioritizing requirements.
• Mapping functional requirements to Salesforce.com features and functionality.
• Understanding and documenting requirements for configuring, testing and launching our Salesforce solution.
• Understanding Salesforce requirements and Identifying product requirements for future enhancements.
• Critically evaluating information gathered from multiple sources, reconciling inconsistencies and breaking down high-level information into details.
• Working with the Salesforce Architect and Developers to transform new requirements into a robust Salesforce.com design and implementation.
• Developing and maintaining processes to continuously monitor data quality and integrity in platform applications with the Salesforce Administrator and functional managers
• Creating training materials and documentation for Salesforce.com users and help train new end users on Salesforce.com and related applications.
• Configuring Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List Views, Assignment/Auto Response/Escalation, Workflows & Approvals and Process Builder.
• Supporting testing cycles (UAT, regression, system) and/or Training/Training Materials.
• Supporting the PM with projects updates, scheduling, invoicing, etc.

Desired Qualification and Experience:

• Ability to work with product owners and colleagues to interpret feature requests and develop software in iterative design/build/test cycles using an Agile development process.
• Ability to adapt to a dynamic work environment and be creative within a team.
• Experience working with sandbox and production environments to manage the distribution of system functional or process changes.

Basic Qualifiers:

Education Requirement: Bachelor’s degree in Computer Science, Information Systems or related field of study
Can Additional Years of Experience Substitute for Degree? No
Required Certification(s): None
Desired Certification(s): None
Minimum Years of Overall Experience: 4
Minimum Years of Specific Experience in Field: 4
Minimum Clearance to Start: Interim Public Trust
Work Status Allowable: US Citizenship

The Type of Person That Will Excel:

• You are curious, inquisitive, and have demonstrated a constant eagerness to learn through actions.
• You have high attention to detail.
• You demonstrate personal accountability and integrity in all actions.

Travel and Telecommuting:

Travel: None
Telecommute Options: Yes. It is telecommute currently during the pandemic and will likely remain so afterwards.

VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.