Reports to: Professional Services Team Leader

We are looking for Lead and Senior Salesforce Consultants who are passionate about making a difference and providing an outstanding customer experience to play an important role in the delivery of creative Salesforce solutions. You will partner with a diverse set of enterprise customers, working not only across the Salesforce product suite but also with our strategic partner products.

In addition, you will work alongside 4C's experts across the group, including a Certified Technical Architect and Product specialists. You will work with clients across multiple industries or focus on a specific industry to architect and implement state-of-the-art Salesforce technology and creative business solutions that enable our clients to automate processes, increase performance and become more customer-centric.

Key Responsibilities:

• Support business analysts in requirement gathering and converting the client's business requirements into high quality, scalable Salesforce solutions.
• Both delivering complex configuration yourself and managing the delivery of solutions through less experienced members of your Project team
• Following the 4C project methodology to ensure project success. You will be responsible for making sure projects are delivered on time and to the clients/4C quality expectations, in a fast paced, Agile environment.
• Going above and beyond for your customer with a can do attitude whilst remaining consultative and following Salesforce best practices.
• Represent and promote the core company values
• Identifying opportunities for 4C to implement new solutions for customers.
• Expected to act as a mentor to less experienced members of the team

Desired Skills & Experience:

• Experience in end to end Salesforce (SFDC) CRM implementations
• Experience working within an established PMO process
• Experience in designing and developing software components
• Strong presentation and communication skills
• Strong customer facing skills, analytical thinker and pro active mentality
• Salesforce Certified: App Builder/401 Developer or 201 Admin with either Sales or Service Cloud Consultant
• Willingness to travel up to 15% domestically (possible overseas but very rare)

What we offer

4C embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We offer a varied package of flexible working and benefit policies. From flexible working hours and working from home arrangements, through to enhanced parental leave and pension packages. 4C has a very family and work life balance orientated environment. Our team comes from a variety of backgrounds and we embrace diversity – if you're unsure, please apply.

In response to the COVID-19 pandemic, everyone at 4C has shifted to remote working since mid-March and will continue to work remotely for the foreseeable future, with office attendance optional and limited to 1 day per week for each bubble to ensure safety of our employees. We are committed to supporting all employees during this time and continue to monitor the situation closely. Some of the actions we've taken to support the wellbeing of our employees as we transitioned to and continue working in a remote set-up are: regular mood checkers, a Wellness Wednesday newsletter, mental health awareness training for managers, initiatives to promote #KindnessMatters and remote social activities to stay in touch.

If you are interested in seeing how your career could develop at Europe's largest independent Salesforce Partner, then get in touch with Fallon, Talent Lead at 4C ([email protected]) for more details or apply today.

Your Personal Data:

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