Duties:

• The Lead Sales force Manager is the contractor's manager for the Contract, and serves as the single point of contact for the Master Contractor with the State regarding the Contract.
• Performs overall management for Contract support operations. Organizes, directs, and coordinates the planning and production of all Contract activities, projects and support activities, including those of subcontractors.
• Oversees the development of or develops work breakdown structures, charts, tables, graphs, major milestone calendars and diagrams to assist in analyzing problems and making recommendations. Demonstrates excellent written and verbal communications skills.
• Establishes and alters corporate management structure to direct effective and efficient Contract support activities.
• Must be capable of negotiating and making binding decisions for the Master Contractor.

Education:

Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.

Master's degree and/or project management certification is preferred.

General Experience:

At least 12 years of experience in program or project management.

Specialized Experience:

At least eight (8) years of experience in supervision or oversight of IT related programs or projects.

Preferred Personnel Experience;

• The Lead SalesForce Program Manager resource proposed for this TO shall possess eight (8) or more years' experience in deploying SalesForce.com capabilities including Sales Cloud and Marketing Cloud.
• The Lead SalesForce Program Manager resource proposed for this TO shall possess prior senior level experience with the Force.com platform, Lightning Experience, APEX, Visual Force, and out-of-the-box functionality and configuration.
• The Lead SalesForce Program Manager resource proposed for this TO shall possess demonstrated experience with the Force.com functional and systems architecture, data integration, and content migration over multiple projects.
• The Lead SalesForce Program Manager resource proposed for this TO shall possess demonstrated experience with Force.com platform administration, declarative and custom application development, configuration, and release management.