At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support.

Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!

We have fabulous opportunities for you to grow along with us! 

At Cloudely, you will get what you are looking for: the scope to learn, prove and grow.

Job Title: Marketing Data Specialist

Location: Louisville, KY (Dayone Onsite/After Covid)

Duration: 12+ Months.

Job Description:

Serve as a functional expert for driving design, map-gap, and implementation of core Consumer Data activities.  Establishes rules and policies to ensure reliable and effective consumer data. These rules define processes and protocols to ensure usability, quality, and policy compliance of the data asset. This role will help define data elements, business processes, design Salesforce Service Cloud functional flows, and performs testing on data systems.  This individual will also be responsible for documentation on policy and procedures as it’s related to the collection and accuracy of the data. 

Responsibilities include:

·       Interact with business users--across all levels of the organization

·       To consolidate information from dozens of internal and potentially external source systems and third-party enrichment data, create master-level supplier classification and mapping relationships, access, synchronize and publish data and apply data stewardship and governance approaches across hierarchies, tasks, and overall classifications.

·       Develop business processes and procedures to onboard new consumers and maintain consumer information

·       Establish data quality rules within Salesforce Service Cloud for ongoing data quality needs.

·       Creation of documentation on data elements, business process, design, and functional flow.

·       To promote effective governance and risk mitigation with extensible consumer data management. profile management, risk-driven consumer segmentation, and ability to integrate with third-party supplier information services. (mulesoft)

·       Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, researches and evaluates alternative solutions (Salesforce Data Discussions, Zero Distance, Call Centers)

Desired Skills:

·       Strong knowledge of GEA consumer structure:

o   Experience with customer data and entitlements

o   Ordering methods of customers

o   Strong understanding of OSB – Order, Ship, Bill process

·       Strong process knowledge of GEA customers and GEA systems

·       2-5 years - Salesforce Service Cloud Experience

The way to your dream job and organization is just a click away. Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.