POSITION SUMMARY:
This position is 20-25 hours a week. The Director of Member Operations works closely with the Executive Director to achieve the goals of the Organization. The person in this position provides customer service, manages membership accounts and office logistics, manages the gallery and the CIVA online store.

ESSENTIAL DUTIES:
1. Manage CIVA’s membership to include Member services, Membership renewals, Membership profile data, Membership Mailings and Billing Accounts and updating Member Webpages.
2. Work with CIVA’s accountant to track payments and request processing of invoices, refunds and reimbursements.
2. Work with CIVA’s Executive Director to: Manage and coordinate the daily office operations of CIVA. (This includes but not limited to supplies, phone, receiving mail, online and physical storage and general Salesforce/Recurly account data, singing CIVA up for events and bill payables.)
Manage logistics for CIVA events and meetings, including the Biennial Conference, regional events and gatherings.
3. Manage CIVA’s online store and physical inventory. Execute Annual CIVA store inventory and enter store payment into the Salesforce database.
4. Manage Gallery 212 to include: Manage communications with exhibiting artists and promote, implement and host shows. Coordinate tasks with the curator, arrange office access to receive/install/reinstall work, make requested tools available

MINIMUM QUALIFICATIONS (Experience, Education, and Special Certifications)

• Bachelor’s degree in Humanities or Liberal Arts area.
• Experience with CRM’s, Salesforce, Wordpress, Recurlie and/or Survey Monkey.
• MAC computer skills
• Computer proficient to include Microsoft office and Google suite.
• Art handling protocol with the awareness and respect needed

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be able to be given a task and execute quickly and efficiently on one’s own.
• Leadership skills that help you work towards team-oriented goals.
• Attention to details.
• Ministry or Service Minded individual.
• Travel can occur up to 3 weekends a year for Conference or Annual Board meetings.

Job Type: Part-time

Benefits:

• Paid Time Off

Schedule:

• Monday to Friday

Experience:

• salesforce: 1 year (Required)
• Google Suite: 1 year (Preferred)

Location:

• Madison, WI 53703 (Required)

Work authorization:

• United States (Required)

Work Remotely:

• Temporarily due to COVID-19