Role: Process Architect

Location: Remote

Duration: Contract to hire

Job Description:

Requirements:

• The Process Architect will be knowledgeable in business and software requirements development, aspects of testing software the software development lifecycle, as well as be familiar with business environments. The Process Architect will be responsible for supporting solutions, creation / clarification of business requirements and performing process mapping and re-engineering functions 

Primary Skills :

• Automation Solutions, Business Analysis, Solution Analysis, Business Solution

Secondary Skills :

• Business Process Reengineering, Value Stream Mapping, Business Process Analysis

 Job Description:

• Excellent communication skills
• Strong process background including process mapping, re-engineering,
• Proactive organizational and analytical skills, with focus on software solutioning and process mapping
• Business process management and continuous improvement.
• Ability to understand and map end to end value stream process and provide solutioning recommendations and oversight
• Decompose complex flows and processes and translate business and technical requirements into User Stories and architecture/process diagrams
• Support and drive design and solutioning functions
• Understanding of Service Delivery and Service Assurance with a focus on Ticketing processes and systems
• Identify process gaps and target improvements in business operations
• Provide inputs and participate in the cross-functional development of procedural standards and processes
• Knowledge of large telecom projects.
• Knowledge of processes critical to trouble ticketing, ticketing routing and flow
• Must understand Agile / SAFe technology and processes