We are currently looking for a Veeva CRM Data Support Manager , to join a Global End User leader in the Pharmaceutical and Biotech industry, with their European Head Quarter in UK.

Based : remote anywhere in Europe

Length of the contract : 12 months min

Role: IT Project Manager Veeva & Salesforce

Team: IT Medical

Major Accountabilities

·      Drive the implementation of a new global Medical Information system, to deliver a coordinated engagement (case management & CRM-like engagement) to handle requests and unsolicited questions from both HCP’s as Patients.

The accountabilities include:

o  Translate the business objectives into business requirements and roadmaps of capabilities. In collaboration with global IT, either develop or integrate and operate the specific solutions or ensure this is done to meet these goals

o  Coordinate the implementation of a SaaS solution based on a Veeva & Salesforce driven ecosystem, in collaboration with vendor implementation team to ensure value driven delivery, in alignment with our Priorities

o  Together with our Governance teams, ensure such solutions are trustworthy, secure, safe and compliant, which includes validation guidelines and GxP-relevant requirements

Experience & Competencies

Experience

o  Working experience in pharmaceutical industry with GxP relevant projects, in particular in the commercial engagement with physicians from an IT/Digital role as functional project manager or domain leader

o  Hands-on experience (functionally & conceptually – not as a technical expert) of the following technologies, ideally both:

§ Veeva Vault (Veeva Promomats and/or Veeva MedComms)

§ Salesforce (Salesforce Service Cloud and/or HealthCloud - in a pharmaceutical context)

o  Proven project management success in a multinational environment. Diverse experiences (of which +5 years in IT)

o  Ability to operate and manage in a matrix-organization, with delivery partners in many places across the world.

Competencies & attitude

o  Ability to articulate vision on tactical level, and perform/contribute on operational level

o  Have strong listening, communication, facilitation, influencing and analytical skills (having a consulting background or consultant attitude)

o  Be ready to challenge and be challenged

o  Embrace diversity

This is a contract role, which is offering an excellent multinational project opportunity experience. If you are interested in furthering your career and working with a global organisation then this opportunity is for you. Please call and speak with Mr. Michele Vinciguerra at +44 (0)20 7255 6600 or write an email to [email protected]