A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Development team helps develop and supports internal information technology systems and applications for use by all staff levels. You’ll help our team develop programmes and applications that cater to PwC’s strategic technology needs using your knowledge of technical domains of application.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Required Fields of Study:
Computer and Information Science, Computer Engineering, Computer Systems Analysis, Information CyberSecurity, Information CyberSecurity & Accounting

Minimum Years of Experience:
2 year(s)

Preferred Qualifications:

Certification(s) Preferred:

Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Administrator, Salesforce Certified Advanced Administrator, Salesforce Certified Service Cloud Consultant, Salesforce Certified Platform Developer I & II, Salesforce Certified Sharing & Visibility Designer, Salesforce Certified Data Architecture and Management Designer, Salesforce Certified Marketing Cloud Consultant, Salesforce Certified Marketing Cloud Administrator, Salesforce Certified Marketing Cloud Developer, Salesforce Certified Integration Architecture Designer, Salesforce Certified Identity Access and Management Designer, Salesforce Certified Development Lifecycle and Deployment Designer, Salesforce Certified Community Cloud Consultant, Salesforce Certified Einstein Analytics and Discovery Consultant, Salesforce Certified CPQ Specialist, Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Javascript Developer I

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader:

• Understanding of our primary Cloud Service Provider offerings, Salesforce ecosystem, and understanding of other cloud platforms such as Microsoft Azure;
• Applying a consultancy mindset as it relates to developing and offering creative and effective solutions to troubleshoot problems and/or business issues;
• Emphasizing the understanding of business functions and architecture deployed globally of Industry and Firm IT services;
• Understanding the specialization required to deliver enterprise-wide services as well as manage the competing demands for IT resources;
• Operating within an enterprise organisation to deliver IT infrastructures emphasizing quality and consistency across all areas that focus on several of the following areas: Cloud Hosting Services including Infrastructure as code, infrastructure operations, software development methodologies, and DevOps;
• Contributing to operational initiatives for Cloud Hosting Services, including Servers, PaaS and IaaS, Storage, Development and Tools including national and international locations;
• Assisting internal customers on consuming the Global Cloud Service, including deploying IaaS and PaaS servers and providing guidance on features and functions that have been approved for use;
• Supporting continuous integration/continuous delivery (CI\CD) pipelines and consuming custom application programming interfaces (APIs) and providing guidance on features and functions that have been approved for use to assist internal customers on integrating and using the Global Cloud Service;
• Working with team leaders and managers within operations to deliver a consistent and available service;
• Complying with change control processes and adhering to standards and documentation;
• Adapting to rapid changes in order to support and use future technology;
• Complying with all aspects relating to policy and guidelines of the Information Security Policy;
• Overseeing the collation of data and the distribution of daily and monthly operational reports;
• Utilizing interpersonal and organizational skills, including the ability to meet deadlines, working in a team environment, following written policies and procedures, and maintaining customer service at all times;
• Performing all related job functions, following established processes and procedures in order to preserve the confidentiality of information from unauthorized disclosure; and,
• Protecting the integrity of information hosted and managed by the PwC IT Service Co. from unauthorized or accidental modification, and protecting the accuracy and completeness of this information.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.