Title: Salesforce Admin
Length: 12+ Months
Location: Remote till Covid, MA

Who you are:

• Solutions Oriented
• Innovative
• Critical Thinker
• Independent
• Excellent Communicator
• Technically Diverse

Qualifications

• 6+ years of experience building on Salesforce platform
• Hands-on experience defining system architecture, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Functional knowledge of data integration tools and data flow
• Experience or knowledge integrating Salesforce with different business systems and APIs
• Experience with standard Salesforce reporting and dashboards
• Strong understanding of Salesforce configuration capabilities and the ability to recommend best practices and identify areas where custom development is required
• Experience authoring requirements, definition, design, and other related project and system documentation
• Able to run Backlog grooming sessions and training for business users
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Active Salesforce certifications or ability to achieve relevant certifications upon hire
• Experience with Agile methodologies and running projects on Agile

 
Responsibilities:

• Serve as primary System Administrator for the Salesforce environments
• Handle all administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
• Respond to end user issues, enhancement requests and other administrative needs
• Coordinate the evaluation, scope, and completion of new development requests
• Manage the integration of applications connected to Salesforce
• Work independently with members of the user community to define and document development requirements. Facilitate backlog grooming sessions
• Effectively act as the liaison between our users and application development team
• Complete regular internal system audits and prepare for upgrades
• Work with line of business partners to establish suitable processes to support development and change management activities
• Assist in training of new users, and grow the Salesforce skill set and adoption across the organization