Overview

Interested in working with talented people to help develop innovative solutions to some of society’s most complex and challenging problems? We are Guidehouse, a leading consulting firm serving the public sector and commercial clients with specialized capabilities in strategy, technology, and risk management. You may not yet know our name, but we have a rich history. Guidehouse is a combination of PwC’s former public sector practice and Navigant’s deep expertise in energy, financial services and healthcare.

We offer an exciting, fast-paced environment that fosters intellectual growth and rewards individuals based on impact, not tenure. Our firm is at the forefront of an emerging model solving complex problems that stretch across government and private companies, affording our people the opportunity to be on the cutting edge of the consulting profession. By focusing on markets facing transformational change, technology-driven innovation, and significant regulatory pressure, our employees also develop and deploy world class knowledge and problem solving that leads to breakthrough solutions.

Responsibilities

Guidehouse has an exciting opportunity for a Salesforce Administrator in a high-growth practice. You will be a key contributor on the consulting team that delivers the overall solution design, configures and develops the Salesforce platform, and authors supporting documentation during implementations. You will also be responsible for ongoing configuration changes and maintenance of client deployments. The Administrator will understand business needs for features in Salesforce; make recommendations on how to satisfy those business needs; implement leading practices in Salesforce and make any needed changes for enhancements and defects. As a key team member on the project, you will assist customers in the implementation, maintenance, and support of Salesforce solutions using our adaptive-agile methodology.

Key Responsibilities Include

• Participate in declarative system configuration
• Own user set-up and permission management tasks
• Provide technical and functional expertise to clients and project teams
• Demonstrate solution functionality to stakeholders as needed
• Design and participate in end-user acceptance testing and training
• Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
• Assist Business Analyst in training content development and Administrator and end-user training delivery
• Address, report and prioritize user requests
• Conduct data migration, translation and cleansing
• Document system configuration and administrative processes
• Manage third-party installed packages and integrations
• Stay current on Salesforce releases, features and best practices
• Work with the Guidehouse Project Managers to manage a project to scope, budget and timeline expectations
  
  

Qualifications

BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience; MBA preferred

2+ years experience administering or consulting with Salesforce, preferably at an established implementation partner

1 to 3 current Salesforce certifications (Admin, App Builder & Sales/Service/Community Clouds)

Demonstrated experience using process builder, sharing rules, workflow, formulas, and report and dashboard building

Strong analytical and problem-solving skills

Experience with data migrations to and from Salesforce

Excellent written and oral communication skills

Great teamwork and collaboration skills

Ability to handle increasing responsibility over time

Innovative, creative and logical; can translate user requests into deployable solutions

Additional Requirements

• The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
  

Disclaimer

Disclaimers

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards And Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program