Quick Apply |Full-time|16 hours ago| Full Job Description About this job The Salesforce Administrator is responsible for tasks ranging from helping users develop reports and reset passwords to maintaining data quality, adding fields, and running backups. This position reports to a Manager or Sr. Manager. What you will do – Essential Responsibilities Serve as a system administrator for a Salesforce.com environment with 100+ users Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks Complete regular internal system audits and prepare for upgrades Manage Salesforce.com data feeds and other integrations Coordinate the evaluation, scope and completion of new development requests. Work independently with members of the user community to define and document development requirements Purpose of the role The Salesforce Administrator will lead the ongoing development of the Salesforce.com deployment. The Administrator will work closely with functional leaders, stakeholders and subject matter experts to identify develop and deploy new business processes. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform, and identifying “clicks not code” solutions. Qualifications and Requirements General Skills: Strong verbal and written communication skills Creative and analytical thinker with strong problem-solving skills Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Proven ability to design and implement new processes and facilitate user adoption. Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Manage Salesforce security including roles, profiles, sharing rules, workflows and groups. Maintain and customize Sales Cloud and Service Cloud applications Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users Strong understanding of Salesforce.com best practices and functionality Strong data management abilities A demonstrated ability to understand and articulate complex requirements Ability to deliver Salesforce Lightning solutions Process Creation, Documentation and Maintenance Document company processes and workflows Develop process documentation and field maps Create new processes and associated reporting Report and Dashboard Creation and Maintenance Create and maintain dashboards Create and maintain reports including folder maintenance Develop complex, macro driven reports to summarize system information Build and manage report folders for reps to improve sales efficiency Education: 4 year degree required Preferred Certifications: Saleforce.com ADX or Salesforce Administrator | Quick Apply