Advert People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company. We’re writing our next chapter. Be part of it!

Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good… and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.

Follow us on our social media sites below to join in conversations about career tips, open positions and company news! #lifeatsage #sagecareers. If you would like support with your application (or require any adjustments) please contact us at [email protected] for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.
Job Description Sage has an exciting opening for a Salesforce System Admin to support our Sales Operations functions at our Atlanta, Georgia location. This individual will be responsible for Sage Global business units as part of the IT shared services organization, specifically administration tasks on the Global Salesforce system.

Sage provides small and medium-sized organizations and mid-market companies with a range of easy-to-use, secure, and efficient business management software and services—from accounting, HR, and payroll to payments, enterprise resource planning, and customer relationship management. Our customers receive continuous advice and support through our global network of local experts to help them solve their business problems, giving them the confidence to achieve their business ambitions. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and entered the FTSE 100 in 1999. Sage has millions of customers and circa 13,000 employees in 23 countries covering the UK & Ireland, mainland Europe, North America, South Africa, Australia, Asia, and Brazil. For further information please visit www.sage.com. Follow Sage North America on Facebook, Facebook.com/Sage, and Twitter, Twitter.com/SageNAmerica.
Key Responsibilities Key accountabilities and decision ownership:

• Provide day-to-day end-user support for Salesforce and added applications, including system configuration, complex formulas and system maintenance.
• Define rules to ensure data quality meets the business needs; ensure data is clean and up to date on a weekly basis.
• Educate internal customers on the most efficient and accurate usage of data: develop, and regularly review, business practices that effect customer data management and usage.
• Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management.
• Manage dashboards, reports, forms, templates, page layouts, workflows, validation rules, create and maintains custom objects, object relationships, standard and custom fields.
• Work with end users to provide best practices and tips on Salesforce usage including training, documentation and support as necessary.
• Customize reporting and dashboards for various teams, provide reports and report training.
• Manage and maintain third party apps including Hubspot, CRM Fusion Demand Tools (DupeBlocker), Invoca, Xactly, DocuSign, and make recommendations on tools that will provide better user experiences and efficiencies.
• Stay current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed and all installed packages releases.
• Establish and implement best practices; system maintenance, security, improvements, data integrity, duplicates, backups, etc.

Nice to have:

• DevOps CI/CD automation
• Salesforce Certified Administrator
• Salesforce DX