POSTING DATE
2021-01-19 17:00:40
2021-01-19 17:00:40
COUNTRY
United states
United states
RELOCATION PROVIDED
No
No
REMOTE WORK?
No
No
Job details »
Hi,
Greetings!!!
We have an urgent requirement for Salesforce Administrator Minneapolis, MN Remote till COVID
Role: Salesforce Administrator
Location: Minneapolis, MN Remote till COVID
Job Type: Contract
Duration: 6 months
CRM SUPPORT SPECIALIST
Essential Functions/Responsibilities:
Work directly with customers to resolve a wide variety of Salesforce service requests including issues reported, new user set up requests, data updates, data loads, report and dashboard creation and general support and enhancement requests.
Manage own work queues in multiple systems including Workfront, Jira, and Salesforce within set productivity guidelines.
Demonstrate customer service-oriented behavior at all times.
Daily management of customer support portal to include reviewing tickets, responding to users, resolving and/or escalating requests.
Work with the development team to report, document system bugs and tests resolutions.
Manages user support and training documentation in Salesforce.
Organize internal team reference documents and materials in Confluence.
Secondary Functions:
Test and document new and existing application functionalities.
Send user support communications as needed.
Performs additional duties as assigned.
Specific Job Skills and Experience:Required:
2+ years' experience with Salesforce Sales Cloud.
Salesforce Administrator Certification.
1-2 years' experience providing user support during implementation and/or major upgrades of information systems.
Experience working with large data sets.
Experience with Atlassian products including Jira and Confluence.
Experience with Workfront
Advanced experience with Microsoft Products including PowerPoint, Word, Excel, and multiple information system technology used in business operations.
Preferred:
Health care experience.
2+ years' experience in providing user support in clinical setting, or in providing user support in other healthcare or informational systems related environment to adult audience.
Education:
Bachelors degree
Job Conditions:
Able to work primarily remote
Travel required up to 10%
Thanks And Regards
Rahul Patil
Sr Technical Recruiter
Zenith Infotek LLC
Dallas, TX
Cell No: 619-348-6716
[email protected]
LinkedIn: https://www.linkedin.com/in/rahul-p-352618112/
Greetings!!!
We have an urgent requirement for Salesforce Administrator Minneapolis, MN Remote till COVID
Role: Salesforce Administrator
Location: Minneapolis, MN Remote till COVID
Job Type: Contract
Duration: 6 months
CRM SUPPORT SPECIALIST
Essential Functions/Responsibilities:
Work directly with customers to resolve a wide variety of Salesforce service requests including issues reported, new user set up requests, data updates, data loads, report and dashboard creation and general support and enhancement requests.
Manage own work queues in multiple systems including Workfront, Jira, and Salesforce within set productivity guidelines.
Demonstrate customer service-oriented behavior at all times.
Daily management of customer support portal to include reviewing tickets, responding to users, resolving and/or escalating requests.
Work with the development team to report, document system bugs and tests resolutions.
Manages user support and training documentation in Salesforce.
Organize internal team reference documents and materials in Confluence.
Secondary Functions:
Test and document new and existing application functionalities.
Send user support communications as needed.
Performs additional duties as assigned.
Specific Job Skills and Experience:Required:
2+ years' experience with Salesforce Sales Cloud.
Salesforce Administrator Certification.
1-2 years' experience providing user support during implementation and/or major upgrades of information systems.
Experience working with large data sets.
Experience with Atlassian products including Jira and Confluence.
Experience with Workfront
Advanced experience with Microsoft Products including PowerPoint, Word, Excel, and multiple information system technology used in business operations.
Preferred:
Health care experience.
2+ years' experience in providing user support in clinical setting, or in providing user support in other healthcare or informational systems related environment to adult audience.
Education:
Bachelors degree
Job Conditions:
Able to work primarily remote
Travel required up to 10%
Thanks And Regards
Rahul Patil
Sr Technical Recruiter
Zenith Infotek LLC
Dallas, TX
Cell No: 619-348-6716
[email protected]
LinkedIn: https://www.linkedin.com/in/rahul-p-352618112/
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