3.2| ||Full-time|9 hours ago| Full Job Description At A Glance: Red Ventures is looking for a Salesforce Administrator that will be part of our Corporate Technology team and support multiple business verticals within our organization. The right candidate for this role will analyze, recommend, and guide the implementation of Salesforce and its tools across multiple business verticals at Red Ventures. They will facilitate periodic user group discussions to understand and make recommendations for solutions as well as contribute to product roadmaps so that best practices are being used and to maximize the tools' full capabilities. What You'll Do: Provision user accounts and create a standardized process for the end user lifecycle. Configure roles/profiles/permission sets, queues and groups, Chatter, and troubleshoot user access issues. Initiate and support and integration with our OKTA platform to assist with end user lifecycle management. Perform routine Salesforce Administrator duties including configuring standard and custom fields/objects, creating and maintaining workflows/process flows, importing and exporting data, creating and customizing reports, dashboards and list views which support specific business processes within RV verticals. Install and maintain integrations with Salesforce App Exchange apps such as Microsoft Outlook, Tableau Canvas, Google Drive, DocuSign, Amazon Connect, and support development of custom integrations. Provide in-depth troubleshooting/analytical skills to assist in resolving errors and find answers. Work with the vendor support team to resolve escalations. Utilize Salesforce tools for testing and deploying updates by utilizing change sets and developer/sandbox environments as appropriate. Test all new functionality prior to deployment so that enhancements delivered to the production environment are stable. Perform business analysis and make recommendations to help business units leverage Salesforce to the fullest and maintain data quality. Evaluate additional functionality in new releases of Salesforce (3X annually), security updates and App Exchange updates and make proactive recommendations to the business user groups to address roadmap issues. Contribute to shared documentation so that learnings are catalogued and available for other verticals. Work closely with QA, Business Analysts, BI/Report Designers, Database Engineers, Developers and support staff throughout the full development process. Act as subject matter expert on Salesforce and mentor teammates, peers and the larger RV tech community on the Salesforce platform, best practices, and related tools. What We're Looking For: 3+ years of experience working as a Salesforce administrator. Expert knowledge of Salesforce configuration capabilities and system functionality. Experience installing and maintaining integrations with Salesforce. Experience working closely with business resources as a trusted advisor, making recommendations on what features and functionality to use, how to meet business objectives through Salesforce, and how to improve business workflow to create efficiencies. Who We Are: Founded in 2000, Red Ventures is a portfolio of growing digital businesses that bring consumers and brands together through integrated e-commerce, strategic partnerships and many proprietary brands including Bankrate, AllConnect.com and Reviews.com. Headquartered south of Charlotte, NC, Red Ventures has over 3000 employees in offices across the US, as well as London and Sao Paulo. For more information, visit www.redventures.com. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].