Overview

Job Title: Salesforce Administrator
Pay: W2 hourly or W2 Salaried
Work Type: Contractor with Option to Hire into a full-time role.
Job Type: 40 hours per week/ Full-time
Work Permit: US Citizen or Green Card; sponsorship not available for this role.
Location: Arlington, VA remote only during COVID restrictions.
Hours: Monday Friday- standard business hours
Contact: [email protected]

Full Job Description

Vector has an exciting opportunity for aSalesforce Administrator,in ourOperations Department.This position to serve as the primary system administrator for the Salesforce.com environment in the execution of the day-to-day configurations, support, maintenance, and improvement of Salesforce Lightning CRM platform. This position may work out of our corporate office in Arlington, VA or remotely in VA, MD, or DC; once COVID restrictions are released; the job will be in the office in Arlington, VA.

Essential Duties & Responsibilities

• Handle all basic administrative functions including user account maintenance, data imports, reports and dashboards, workflows, respond to internal Helpdesk requests, maintain user roles and profiles, security settings, access settings and other routine task
• Maintain the integrity of the salesforce data base by performing database tasks and duplication cleansing
• Build custom reports and dashboards to help each department make more informed and tactical decisions
• Help tailor the Salesforce experience for several groups of users based on unique business requirements
• Collaborate with IT department to complete regular internal system audits, prepare for upgrades, prepare data feeds and other integrations based on organizational changes and business requests
• Collaborate with IT department to coordinate the evaluation, scope, and completion of new Salesforce development requests
• Research changes in upcoming versions of internal business systems and other integrated applications; providing recommendations when necessary to enhance efficiency and productivity
• Document release notes, test plans, and use cases as well as creating and updating how-to and Standard Operating Procedures
• Assist in training with users and grow the Salesforce.com skillset across the organization
• Collaborate with all business units within E&I to support a culture of continuous improvement and consistent Salesforce adoption

EDUCATION and/or EXPERIENCE:

• Minimum 3 years of experience as a Salesforce.com administrator.
• Bachelor's degree or relevant work experience.
• Salesforce.com Admin (ADM201 and ADM211)preferred but not required
• Hands on experience as a system administrator including implementation, day-to-day operations, upgrades, and maintenance.
• Strong understanding of Salesforce.com best practices and functionality.
• Strong data management abilities.
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Demonstrate exceptional verbal and written communication skills.
• Self-sufficient, self-motivated, reliable, and takes initiative.
• Strong team player with excellent time management, organizational, and communication skills.
• Proficient in Microsoft Office suite of programs, specifically Outlook, Word, PowerPoint, and Excel.

NOTE: Work Location: Arlington, VA, however; job is remote during COVID restrictions.

COVID-19 Precaution(s)

• Remote interview process
• Personal protective equipment provided or required
• Sanitizing, disinfecting, or cleaning procedures in place

Vector Talent Resources is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information.