**Flexible working location available – remote in either the UK or The Netherlands**

Thanks for checking out our vacancy, we’re delighted you want to learn more about Dechra Pharmaceuticals PLC.

Dechra are a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.

Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleague globally. From manufacturing to marketing, (D)edication, (E)njoyment, (C)ourage, (H)onesty, (R)elationships and (A)mbition are at the heart of our everyday operations and the way we do business.

The Opportunity

It is an exciting time here at Dechra Pharmaceuticals and as part of our continued growth, we have a brand new opportunity for an experience Salesforce Administrator to join our European Dechra Veterinary Products division (DVP).

Reporting to the Director of Marketing & Business Development, the CRM Salesforce Administrator will be responsible for the configuration, implementation and maintenance of Salesforce.com and related solutions that support our Commercial business strategies and objectives. This remote role is an internal customer facing position that provides Salesforce best practices, strategic guidance and project deliverables to all levels of the organization.

The Challenge

So, what will you be doing? This role has a broad and varied remit and the successful candidate will have responsibility for duties including:

• Work closely with managers and country stakeholders in the design, configuration & build-out of the Salesforce platform
• Investigate and recommend new features/functionality based on an in-depth understanding of business needs
• Lead all new Salesforce feature/functionality initiatives, managing every aspect from ideation and approval through to roll-out and training
• Troubleshoot and investigate/resolve issues; engage Salesforce and 3rd party support resources as necessary
• Evaluate, manage and execute third-party application integrations; provide ongoing maintenance and support activities, engaging vendors and other internal support resources as necessary
• Manage Salesforce user licenses, roles and permissions
• Create reports from the empirical data which is stored in the Salesforce CRM system and produce data driven insights that will support commercial operations
• Review and disseminate information about Salesforce scheduled releases as appropriate
• Perform routine Salesforce backup/data maintenance activities

About You

Here at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We’re particularly keen to here from those who have:

• Salesforce Administrator Certification and/or Sales Cloud, Service Cloud
• Preferable certified for Communities; Marketing Cloud, CPQ or Pardot
• Experience of implementing, configuring or administering Salesforce.com
• Knowledge of designing and maintaining complex user roles, security, profiles and workflow rules
• Ability to structure and organize effectively and deliver to deadlines
• Ability to understand the Business needs and are customer-oriented at all times

Education

Educated to degree level or equivalent within a related discipline is desirable but non-essential.

About Your Application

All applications received are reviewed by our internal talent acquisition team and we will get in touch if your skills and experience match what we’re looking for. Should you not hear back from us within 28 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies which may be suitable and we encourage you to keep an eye on our careers site. For any questions or queries, please contact us at [email protected].