Key Responsibilities:

The Cigna Medicare Sales CRM Salesforce instance is used for Lead Management and Enrollment collection for all of Cigna Medicare sales. The product was introduced into production in early January 2020 and is preparing to ramp up for our Annual Enrollment cycle.

After implementation you will be responsible to/for:

• Creating and Managing key configuration changes to the system.
• Maintain system security and integrity.
• Provide user assistance, training, adoption and satisfaction..
• Data Quality, migration, support for testing and maintenance.
• Report and dashboard creation and maintenance.
• User provisioning and decommissioning.
• Support for bug fixing.
• Other minor enhancements.

Ideally you will have experience in / with:

• Extensive experience as a Salesforce Administrator.
• Exceptional verbal, written and interpersonal skills.
• Highly self-motivated and directed.
• General understanding of common IT applications, SDLC and Agile
• In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex) and integration with external systems.
• Salesforce.com Administrator certification.
• Salesforce.com certified Platform App Builder.
• Knowledge on Salesforce REST, SOAP and Metadata API.
• Knowledge on SFDX and CLI commands.
• Knowledge on Vlocity

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require an accommodation based on your physical or mental disability please email: [email protected]. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.