Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 2200+ employees globally and 30 locations in US and operations in 20 countries.
Net2Source is headquartered at NJ, USA. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Banking, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Manufacturing, Aerospace & Defense and Engineering. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us!Want to read more about Net2Source? Visit us at www.net2source.com

Salesforce Administrator
Brecksville, OH (Near Cleveland, OH)
6-12 Months Contract to hire

80% Remote role. They will call candidates onsite sometimes. Initially this role will be remote.
Industry Experience is must : Mortgage, Banking, or Financial

Some Development Experience Is Nice To Have.

Salesforce Admin Certification is required e.g. ADMIN201, ADMIN211

Responsibilities

• Achieve Salesforce Certifications and stay up to date on new features, integrations and all things Salesforce.
• Maintain a solid understanding of business.
• Build Strong relationships with colleagues across departments.

Create and Manage Changes to the Salesforce Eco System:

• Proactively seek out and identify needed system changes, gathering feedback from users to design, develop, and implement customer facing solutions in CCM technology platforms.
• Manage system changes without interruption to the user.
• Communicate system changes to users in advance so they understand the change and how to use it prior to implementation.
• Analyze the system and recommend and implement changes to increase benefits and usability.
• Manage the change control process and Change Management Committee.
• Manage new releases and efficiently roll out new features.
• Support business objectives by creating and maintaining fields, views, reports, dashboards, campaigns, page layouts and other Salesforce objects and functions, creating custom objects when necessary.
• Manage on-going customization of Salesforce.
• Maintain, enhance and create workflows, functions, triggers, data validation and configurations.
• Present system and app design options and recommendations.
• Interface with business stakeholders to understand business needs and align technology solutions to fuel business growth and success.
• Design and develop solutions using configuration and declarative development.

Maintain System, Security and Integrity

• Map Salesforce hierarchy and territories in response to personnel changes.
• Reassign Accounts, Contacts, and Opportunities in response to personnel changes.
• Grant/ remove and maintain user licenses.
• Maintain security including sharing rules and security levels.
• Design, Create and maintain user roles, profiles and hierarchies.
• Monitor application storage usage and archive data as needed.

User Assistance, Training, Adoption and Satisfaction

• Create and administer training to existing or new users/groups.
• Provide one to one training to end users on an on-going basis.
• Expand use of Salesforce attend planning meetings, assist with determining if /how Salesforce can be used in new ways as opposed to purchasing a new internal system.
• Assist sales management to create processes in salesforce.com to help monitor activities, trends, sales and leads.
• Communicate regularly with user base regarding new features, enhancements and changes to the system.
• Monitor usage and mentor users/groups needing assistance.
• Continually seek ways to further enhance the end-user experience.
• Inform application users about system functionality, issues and enhancements.
• Train new and existing users and provide users with technical support.

Process Creation, Documentation and Maintenance

• Document company processes and workflows.
• Develop process documentation and field maps.
• Create new processes and associated reporting.
• Create and maintain documentation on processes, policies, configuration and help related materials

Data Quality, Migration and Maintenance

• Assist with migration from older systems/processes into Salesforce.
• Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.
• Import data as appropriate, manage duplicate records, monitor and improve data quality.
• Monitor and manage exception logs for back end system integration with SFDC.
• Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.

Report and Dashboard Creation and Maintenance

• Create and maintain dashboards and reports including folder maintenance.
• Develop complex, macro driven reports to summarize system information for Senior Management.
• Build and manage report folders for reps to improve sales efficiency.
• Create new reporting capabilities and respond to ad hoc reporting requests as needed

Required Qualifications:

• Bachelor degree in a Technology or Business related field
• Exceptional communication skills with both technical and non-technical team members
• Designing solutions and maintaining systems that adhere to security best practices
• Moderately to highly complex analytical and problem solving skills with strong attention to detail
• Ability to work independently as well as part of a team on multiple projects at one time
• One or more current Salesforce.com certifications (e.g. ADMIN201, ADMIN211)

Regards,
Kuldeep Yadav
Team Lead Recruitments
Net2Source Inc.
Global HQ Address 7250 Dallas Pkwy, Suite 825 Plano, Texas 75024
Office: (201) 340-8700 x 452 | Cell: (201) 479-2783 | Fax: (201) 221-8131|
Email: [email protected]
Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn

Equal Employment Opportunity Commission

Net2Source, Inc. is an Equal Opportunity Employer. Net2Source, Inc. is committed to ensuring equal employment opportunities for all candidates and employees. Hiring decisions are solely based upon job related criteria regardless of race, ethnicity, color, religion, sex (including pregnancy and gender identity), marital status, disability, age, national origin, political affiliation, retaliation, parental status, military service, other non-merit factor or any other status protected by U.S. law.

Inception in 2007, privately held, Debt free
2200+ employees globally
375+ In- house Team of Sales, Account Management and Recruitment with coast to coast COE.
30 offices in US and 50+ Offices globally
Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, Latin America, Japan, Australia)

Awards And Accolades

• 2018 Fastest Growing IT Staffing Firm in North America by Staffing Industry Analysts
• 2018 Fastest-Growing Private Companies in America as a 5 times consecutive honoree Inc. 5000
• 2018 - Spirit of Alliance Award by Agile1
• 2018 - 40 Under 40 Leadership Awards by Triangle Business Journal
• 2018 Fastest 50 by NJBIZ
• 2018 TechServe Excellence Award (IT and Engineering Staffing)
• 2018 Best of the Best Platinum Award by Agile1
• 2018 40 Under 40 Award Winner by Staffing Industry Analysts
• 2018 CEO World Gold Award by SVUS
• 2017 Best of the Best Gold Award by Agile1