ABOUT THE COMPANY

WiredScore's mission is to enable the world to become better connected by improving technology in buildings and helping people find the buildings they need.

To achieve this mission, WiredScore has developed Wired Certification, a commercial real estate rating system that empowers landlords to understand, improve, and promote their buildings' technological attributes.

Today, our 1,800+ certified properties total 500 million square feet of office space in 160 cities, including New York, London, Toronto, Paris, and Berlin.

We are proud to be working with Bessemer Venture Partners and Fifth Wall Ventures as our partners and investors as we continue to expand our business to new countries and new verticals.

ABOUT THE ROLE

To enable and drive our continued growth we are looking for a Salesforce Administrator with a proven track record of owning, maintaining, and adding strategic value to an organization's Salesforce CRM application.

As WiredScore's Salesforce Administrator, you'll be responsible for automating critical business processes on the Salesforce platform, playing a business-facing role combining technical responsibilities and traditional consulting elements.

The Salesforce administrator will interface with various global business leaders responsible for core business functions (i.e. Sales, Mktg, Client Success, Operations) and will take the time to understand what the business is trying to accomplish, why, and only afterward, leverage technology (e.g. Salesforce) to customize a solution that enables those changes.

CORE RESPONSIBILITIES

• Primary point of contact for all Salesforce requests, maintaining all aspects of the strategic, scheduled, and ad-hoc initiatives
• Manage internal stakeholder expectations and maintain communication throughout the course of projects
• Coordinate, collaborate, and provide oversight to Salesforce Premier Support and 3rd Party System Integrators (SI)
• Own the data integrity of our Salesforce platform to ensure reporting tools (e.g. dashboards) deliver a precise and accurate representation of the company KPIs
• Configuration and customization of Salesforce including custom fields, page layouts, maintaining and creating reports and dashboards, validation rules
• Manage and/or perform technical maintenance (i.e. patches, certifications) and application performance across the platform

CORE QUALITIES / SKILLS

• First and foremost, a passion for Salesforce and helping organizations succeed!
• Minimum three years' experience in Salesforce Lightning administration
• Minimum of Salesforce.com Administrator, Advanced Administrator, Sales Cloud, Service Cloud, and Platform App Builder certifications
• Experience with Salesforce Campaigns, Workflows, Process Builders and Email Templates
• Understanding of Salesforce integrations both within Salesforce and for external applications (i.e. Salesforce Inbox for Gmail)
• Excellent verbal and written communication, meeting facilitation, and presentation skills
• Ability to challenge the status quo with professionalism and respect for the individual
• Ability to balance multiple projects simultaneously and autonomously, effective time management, and the ability to make judgments that are in the best interest of WiredScore

Diversity & Inclusion:

WiredScore celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which thrives on the diversity and inclusion of everyone in the team.

We are eager to hear from a diverse range of candidates. If this opportunity is interesting as a permanent role with a degree of flexibility please discuss this with us.

Disabilities are not a barrier to employment at WiredScore.