About us:

Accela is the industry pioneer in government licensing, permitting, service request, and inspection solutions, with more than 20 years of experience. We offer cloud based Civic Applications and a robust, scalable solutions platform informed by industry best practices. In short, Accela helps governments innovate, so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive.

Overview of the role:

Become a key member of the Accela Revenue Operations team, contributing to the success of the company by administering, maintaining and optimizing our salesforce.com environment.

Impact you will make in the role (Responsibilities):

• Serve as system administrator for salesforce.com environment across sales, CPQ, support and community.
• Manage functions including user accounts, profiles, data feeds / integrations and security
• Create and modify objects, fields, workflows, reports and dashboards
• Perform end to end testing of changes to system
• Understand business objectives and functional requirements and deliver appropriate solutions

Expertise you will bring in (Skills and Qualifications):

• Strong understanding of Salesforce CRM/ CPQ/ Support / Community functionality and best practices
• Experience implementing and supporting technically complex projects.
• Salesforce certification
• 5+ Years salesforce experience

Accela is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Benefits and Perks:

Beyond a stellar work environment, great people and inspiring, innovative work – we have some great benefits and perks:

• Competitive salaries
• Medical, dental and vision coverage for you and your family, along with other wellness and disability plans
• 12 paid holidays and a competitive paid time off policy
• Walking trails and nearby access to restaurants, food trucks and farmer's markets in some of our locations

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.