4.8| || Quick Apply |Full-time|3 hours ago| Full Job Description To all recruitment agencies: This is a direct hire role by Alogent. Alogent will not accept applicants from unsolicited agencies. Please do not send unsolicited resumes to our job openings. Alogent is not responsible for any fees related to unsolicited resumes. Alogent was named to the Georgia Fast 40 in 2019! This annual list recognizes the fastest growing companies in the state based on revenue and employee headcount, and is a testament to the entire company’s dedication to driving success and advancement within the industry! Alogent is the market leader in providing solutions for deposit automation to some of the largest banks in the world. With over 20 years’ experience in providing the technology, support, and expertise to overcome business challenges in premier financial institutions everywhere such as reliability, efficiency, and quality. Our partnership-based approach to working through business issues has been recognized by our clients and partners through maintaining long-term relationships as their business needs evolve. Alogent continues to forge ahead through the creation of specialized technologies and services that utilize imaging and automation to achieve proven results. Our goal is to be the premier financial technology partner to institutions everywhere. The company is headquartered in Peachtree Corners, GA. Additional offices are located in Henderson, NV, Austin, TX and Carlsbad, CA, with regional teams across the US and internationally. Job Summary: The Salesforce Administrator will lead the ongoing development of our Salesforce Platform deployment. We are looking for a highly-motivated individual who thrives in a fast-paced work environment. We need someone who is hands-on and who is responsible for execution on day-to-day configuration, support, maintenance and improvement of our salesforce platform. This role will work closely with subject matter experts from each department to identify, develop and deploy best practices. This person must have exceptional resource management and prioritization skills with the ability to collaborate and communicate effectively with all levels of an organization. The ideal candidate will have a proven track record of success in improving processes and adoption using the salesforce platform and possess the technical skills, knowledge, and experience required to support a rapidly changing environment. This role reports to the SVP, Customer Success. This position will be located in our corporate office in Peachtree Corners, GA. This is NOT a remote position. Note: Authorized to work in the U.S. is a precondition of employment, as we will not sponsor applicants for work visas. Responsibilities: Support and optimize the Salesforce CRM environment to meet the needs of various departments. This includes but is not limited to: Improving the Sales team's opportunity & forecasting process, working with Sales Operations and Support to streamline and automate business processes within Salesforce, and modifying and improving existing processes in partnership with department SME’s. Handle all administrative functions including user account maintenance, creating user, profiles, roles, custom objects, custom fields, page layouts, process builder, workflow rules, validation rules, reports, dashboards, and process builder Develop an understanding of the end users needs and workflows. Be hands on in helping troubleshoot any problems they might have. Enable end users to get the most out of Salesforce. Collaborate with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity and value across the organization. Be creative in solving problems with out-of-the-box functionality before custom development. Stay updated on new tools and capabilities as they become available through the Salesforce Platform in order to educate stakeholders with intent of implementing where applicable in the tool Thrive in a demanding environment while prioritizing multiple tasks driven by cross-functional teams. Document and maintain processes, policies, application configuration, training, and help related material for users. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. Required Knowledge, Skills, and Abilities: Minimum 3+ years of experience as a Salesforce.com administrator com Admin (ADM201 and ADM211) certified Sales Cloud, Service Cloud and Communities certifications preferred Strong understanding of Salesforce.com best practices and functionality Able to utilize all of the tools available, custom objects/fields, process builders, page layouts, workflow rules, external tool integrations, and overall UX. Hands on experience with Visual Force and APEX code preferred Expertise with Salesforce customer communities and lightning process builder Experience managing release/upgrade cycles for Salesforce Strong data management abilities Proven ability to design and implement new processes and facilitate user adoption. Excellent communication skills and ability to communicate at all levels of the organization Ability to work independently and be results-driven Very strong work ethic and team player with a positive "do what it takes" attitude Alogent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. | Quick Apply