The Salesforce Administrator will manage the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

Key Duties & Responsibilities

• Serve as a system administrator for the Salesforce.com environment with 1000+ users
• Help troubleshoot and resolve bugs identified by end-users
• Create and manage users, profiles, roles and permission sets in Salesforce
• Customize fields, page layouts, record types, reports and dashboards
• Assist in data import/export/updates, system customization
• Maintain data and system security and integrity in Salesforce
• Complete regular internal system audits and prepare for upgrades

Skills Required

• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Experience Required

• 4- 6 years of experience as a Salesforce.com administrator
• Salesforce.com Admin (ADM201) certified
• Prior Salesforce Lightning experience required
• Experienced with Data Loader and Dedupe tools
• Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality