4.5| ||Full-time|1 hour ago| Full Job Description Company Description DNAnexus is the leading cloud-based SaaS company serving the global life science community. DNAnexus’ health informatics platform serves customers across a spectrum of industries — government, biopharmaceutical, clinical diagnostics, healthcare, and academic research in 33 countries with compliant protection of data, privacy, and intellectual property. The platform provides a secure and collaborative environment where genomics, multi-omics, and real world data can be combined with clinical data at scale, providing new insights that can lead to improved diagnostics, new targeted therapies and better patient care. Job Description The Salesforce Administrator will lead the ongoing development of our Salesforce.com deployment. This role is a critical role in helping the company scale effectively through its high growth. The successful candidate will have a record of success in improving processes and adoption using the platform. This position will report to the Sales Operations, Business Planning & Revenue Manager, and work strategically with functional leaders to identify, develop, and deploy new business processes. This role is part technical project manager, part administrator, and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform. Key Duties & Responsibilities Serve as primary system administrator for the Salesforce.com environment Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks Complete regular internal system audits and prepare for upgrades Manage Salesforce.com data feeds and other integrations Coordinate the evaluation, scope, and completion of new development requests Work with our Sales Org to establish suitable processes to support administrative, development, and change management activities Assist in training of new users, and grow the Salesforce.com skill set across the organization Effectively act as the liaison between our users, vendors, and other functional units Work independently with members of the user community to define and document development requirements What We're Looking For Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from multiple sources Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes Experience Required Minimum 3-4 years of experience as a Salesforce.com Administrator Salesforce.com Admin certified Sales Cloud, Service Cloud and Developer certifications preferred Experience with high growth SaaS+ organization Experience implementing/managing CPQ tools Proven ability to design and implement new processes and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong data management abilities Experience working with Netsuite, Pardot, Zoominfo, and Tableau preferred Qualifications null Additional Information Based in San Francisco and Mountain View, California, DNAnexus is experiencing rapid growth and is searching for the best talent to join our team. We recently completed a $100 million financing round to advance our growth globally to further serve leading healthcare and life science organizations. Key investors include Google Ventures, Perceptive Advisors, Northpond Ventures, TPG Biotech, and Foresite Capital. If you are interested in joining our team, please apply today! All your information will be kept confidential according to EEO guidelines.