Full-time|1 hour ago| Full Job Description Company Description CoEnterprise is an award-winning B2B software and professional services company headquartered in New York City. Founded in 2010, CoEnterprise delivers Supply Chain and Business Analytics solutions and services that transform how companies connect and do business. CoEnterprise approaches each relationship and engagement from the perspective of three core values: collaboration, ownership, and excellence. We value collaboration with both our partners and clients in order to present the best possible outcome for our customers. Our vow to accept ownership ensures that our entire staff takes pride in our work and it is our commitment to excellence that ensures that this work is at the highest standard possible. As a Tableau Partner of the Year, CoEnterprise has empowered users across the country with superior product know-how, informative training, and optimized implementations. No matter how complex the project or customer, CoEnterprise maximizes the value of Tableau and enables users to take back control over their data. Job Description The Salesforce Administrator will be responsible for the ongoing maintenance and enhancement of CoEnterprise’s Salesforce system. Successful candidate will have demonstrated experience working process improvement and automation products utilizing out of box tools, maintaining a high level of data integrity within the org, and steward changes from Sandbox to Production, leading to higher rates of adoption. This role will require a focus on optimizing and working with the Director of Sales Operations to execute incremental, value add changes in an Agile environment, to improve speed to close deals and operational efficiencies for internal teams. Responsibilities Create Custom Objects and fields and assigning Field Level Accessibility to profiles and permission sets as needed. Maintain Role Hierarchies and creating Criteria-Based Sharing Rules to facilitate correct sharing of records. Maintain change documentation and follow change management guidelines Follow CI/CD best practices for moving changes from Sandbox Orgs to Production by creating change sets and/or ANT Migration tools. Create Process Builder processes, Lightning Flows and formulas to automate existing manual processes using out of box tools. Assist end users with troubleshooting, password resets, and advise on best practices. Update training documentation and facilitate end user training, including recording training videos, updating desk guides and holding “office hours” for one on one help. Install and configure AppExchange managed packages and point-and-click tool integrations to provide advanced features not obtainable through out of box methods Build dashboards and reports to track to Sales, Marketing and Service team KPI’s Complete regular internal system audits and prepare for system upgrades Export data using Data Loader, Workbench and “point and click” SOQL queries. Import data using Data Loader, Workbench and Data Import Wizard Participate in estimating effort, business value and risk of User Stories utilizing a backlog management tool. Qualifications Salesforce Administrator Certification required Salesforce Platform App Builder Certification and / or Process Automation Specialist Superbadge preferred Minimum 3 years full-time work experience in a business environment 1+ Year working in an Administrator Position in a Sales Cloud Lightning Org Intermediate Excel Skills (Index-Match, VLOOKUP, text manipulation formulas) required Strong experience working with Opportunity, Quote and Contract and Lead Standard Objects Professional Services, Managed Services, Software Reselling or SaaS industry experience preferred Experience working in an Agile Scrum or Kanban team and exposure to Agile tools such as Jira preferred Apex or any real-world coding experience a plus Ability to work independently in fast paced environment Strong communicator, both verbal and written. Excellent organizational skills, ability to prioritize and execute tasks in a fast-paced environment. Results-oriented, upbeat, high energy and positive attitude. Driven, committed to improvement, and dedicated to learning Position is currently virtual and will require a regular presence (3 days per week) in our NYC headquarters located in mid-town post-COVID when our office re-opens (date to be determined). Additional Information Come experience our spirited culture and work with a smart, dedicated and high-energy team in a stable and fast-growing company! Here is a small sample of the benefits and perks we offer:Here is a small sample of our benefits and perks we offer: Casual dress code everyday! Comprehensive Medical, Dental and Vision Matching 401k Generous PTO policy Commuter Benefits Happy Hours and other fun events Game/Break room Bagel Wednesdays Our headquarters is located in New York City (midtown location conveniently located near Penn Station, Port Authority and Times Square). We are an AA/EOE employer.