3.0| || Quick Apply |Full-time|1 hour ago| Full Job Description The Salesforce Administrator is a core member of the Platform Development Team who will support several CSE Rebate Incentive programs and CRM’s. CSE solutions include application processing platforms for clean energy incentive programs, such as California’s Clean Vehicle Rebate Project (VRP). These solutions are highly customized and include a front-end CMS system and back-end Salesforce and document storage systems. This position collaborates with various cross functional departments and other members of the Platform development team on a daily basis. These include other Platform Dev team-members such as Product Managers, Business Analysts, Front-end/ Back-end developers and other cross-functional department stakeholders. Essential Functions and Responsibilities: · Serve as primary System Administrator for the Salesforce.com environment with 200+ users and multiple orgs · Handle all basic administrative functions including user, profiles, permission sets, roles, sharing rules, reports and dashboards, and other routine tasks · Ability to customize workflows, page layouts, lightning record pages, formula fields, email templates, merge fields, custom applications. · Manage and maintain custom meta data, custom labels, custom setting, connected applications, network access, connected applications. · Complete regular internal system audits and prepare for upgrades · Manage Salesforce.com data feeds, 3rd party applications, and other integrations · Work with team-members to establish suitable processes to support administrative, development, and change management activities · Assist in training of new users, and grow the Salesforce.com skill set across the organization · Effectively act as the liaison and primary point of contact with 3rd party vendors · Participate in Use Acceptance Test and data staging for new developments toward Production data configurations. · Manage and maintain security levels for objects, sharing models, fields, public sites, and communities. · Uphold and adhere to the company system security and policy. · Manage 3rd party licenses - orders and invoicing Essential Knowledge, Skills and Abilities: · Proven knowledge and expertise with Salesforce Admin functions. A plus would be experience with Box document storage solution. Attention to detail and a commitment to quality. · Proven knowledge and expertise with Salesforce Admin functions. · A plus would be experience with Box document storage, Salesforce Communities and Marketo Integration · Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards · Must have excellent written/verbal communication skills · Creative and analytical thinker with strong problem-solving skills · Must demonstrate exceptional written documentation for new and existing Standard Operating Procedures · Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs · Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Education and/or experience: · 3-5 years yrs of experience as a Salesforce Administrator · Bachelor’s degree in Business Administration, Computer Science or equivalent · Salesforce Administrator Certification Job Type: Full-time Pay: $98,000.00 - $103,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: Monday to Friday Work authorization: United States (Required) Company's website: https://energycenter.org/ Benefit Conditions: Waiting period may apply Work Remotely: Temporarily due to COVID-19 | Quick Apply