The Salesforce Administrator II will work in a fast paced, results-driven sales centric environment.

WHAT YOU WILL BE DOING

• User maintenance including but not limited to: setup, profiles, roles, permissions, and groups
• Implement, administer, and maintain changes to Salesforce and related tools (e.g. call dialer, marketing cloud, mapping tool)
• Manage data storage and licensing requirements
• Work with the business to manage data in all sales tools to ensure accuracy, consistency and timeliness of updates
• Identify, diagnose, and resolve technical problems, escalate and track problems appropriately
• Create and customize standard and custom objects including fields (including formula fields), page layouts, security rules, workflow and validation rules
• Assist the business with data development / management
• Development of meaningful reports
• Evaluate new Salesforce releases and apps, participate in plans for their implementation, and remain current with Salesforce best practices
• Pro-actively work on process improvements for enhanced user adoption
• Create and maintain documentation on processes, policies, application configuration and help related materials for users as new applications or processes are developed

WHAT WE NEED FROM YOU

Required:

• Computer-related degree or equivalent experience
• 2+ years of Salesforce administration experience.
• Salesforce Administrator Certification
• Salesforce Advanced Administrator Certification
• Experience working with Microsoft Office applications.
• Ability to interact with business users and translate business needs into solutions.
• Ability to learn quickly and be comfortable asking questions and seeking answer.
• BS or BA degree in computer science, information technology or equivalent
• This position requires on-site attendance.

Preferred:

• Experience working in an agile software development

THE PLACE & THE PERKS

United Shore is a rapidly growing, family-owned company that feels very much like family. Our team is a diverse group of mortgage experts, sales superstars, tech gurus, marketing whizzes and more. And our award-winning workplace just happens to be home to the #1 wholesale mortgage lender in the nation, United Wholesale Mortgage. We believe in setting our team members up for success by creating a unique, energetic culture where you can be yourself and still reach your professional goals.

Here are some of the reasons you'll love working here:

• Large, state-of-the-art fitness center with a full-size basketball court, outdoor sand volleyball court, plus Zumba and yoga classes
• Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch, and a dedicated food truck
• Free fruit, soft drinks and coffee
• Convenience store featuring grab-and-go snacks
• In-house Starbucks and indoor/outdoor caf with Wi-Fi
• Escape room designed for team-building activities
• Indoor/outdoor putting greens

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with United Shore is "at-will." United Shore is an Equal Opportunity Employer.