Welcome to Curvature's Job Site

Company Information

From the very beginning, we had an idea. We had a vision that we could help our customers run their IT better, smarter, and more efficiently; but also, more focused on the things that really matter. We revolutionized the pre-owned market for networking equipment and created new standards of excellence in the industry: faster ways to ship and expedite, smarter ways to maintain and extend asset lifecycle. Today, we liberate our customers from the compromises they are forced to make. We show them ways of running their IT that they didn’t know were possible. At Curvature, we see IT differently. We see a better way. Curvature understands the challenges of modern Technology Decision Makers. Whether planning for, or in the midst of migrating legacy products to new platforms, integrating Cloud into a data center strategy, consolidating hardware, or dealing with the proliferation of data and devices – all while attempting to stay on time and within budget – we provide options. At Curvature we hire and retain the best talent. We want fierce competitors that enjoy and crave the uphill battle. Our mission is to provide customers with choices and innovative IT solutions. We work hard, play hard and take the time to relish in our successes along the way. Curvature is transforming the IT industry and disrupting the biggest players in the market. If you want to transform your career with a global award winning organization, then we want you.

Job Description

POSITION SUMMARY

Manage development and administration of Salesforce CRM platform with leading technology and industry best practices within cloud and internal server environments. Build and maintain multi-system integrations through various APIs to ERP, proprietary solutions, and SaaS applications. Manage both internal and third party administrative and development teams, as well as offshore resources

Work within a standards-based collaborative team environment and contribute to the maintenance and monitoring of technical environments. The incumbent is expected to take every opportunity to advance skill sets in areas that are critical to the organization.

ESSENTIAL FUNCTIONS

• Maintain Salesforce.com instances and daily operations, architecture, and development
• development, implementation, and maintenance of Salesforce.com application and integration server environments
• Ensure application components are configured and tuned according to application and business requirements
• Troubleshoot as needed by analyzing code and configurations to production environments
• Manage integrations between dependent applications and software
• Integrate company data, applications, and processes in new business expansion, acquisition, or merger
• Liaise with business analysts and developers, third party application consultants, and Curvature business units to develop and maintain as the business requires
• Liaise with Curvature business units to complete testing of application development and implementation
• Assist with developing application best practices for cross-departmental (Sales, Lead Generation, Quoting, Service Delivery, Finance, Business Development, Channel Program, Partner Management, and Marketing) use within Salesforce

• Maintain Help Desk ticketing system request queue. Maintaining SLAs with internal customers.
• Ensure process and procedure documentations are up to date

MINIMUM QUALIFICATIONS

• 3+ years working experience with Application Development Management
• 3+ years working experience with Salesforce architecture and solution design
• 1+ years working experience with Middleware and ETL development/administration
• Advanced Administration of Salesforce.com platform including Sales Cloud, Analytics Cloud, WAVE, Workbench
• Required Salesforce Certifications
  • Certification: Salesforce Administrator
  • Certification: Salesforce Advanced Administrator
  • Certification: Salesforce Platform App Builder
• 2+ years working experience with Database management
• Familiarity of programming and application languages: APEX, Visual Force, SOQL, SQL
• Intermediate knowledge of API languages: REST, SOAP

PREFERED QUALIFICATIONS

• 2+ years experience with Cloud and SaaS best practices
• Salesforce Third Party Plugin and AppExchange experience: Pardot, Discover Org/Zoom Info, Composer, etc.
• Experience with Tools: Demandtools, Eclipse IDE, Visual Studio Code development environment, Salesforce APEX Dataloader
• Experience with Salesforce Service Cloud, CPQ, HVS, Pardot, Chatter and Einstein AI
• Advanced Salesforce Reports and Dashboard creation and usage
• Understanding of Sales Operations processes and procedures
• Experience in cross-departmental and cross-functional projects
• Knowledge of MDM solutions, enrichment functionalities, and API use
• Intermediate experience with ITIL framework and Agile methodology
• Familiarity with Partner Relationship Management (PRM) platforms and integrations
• Familiarity with best practices in Lead/Quote to Cash Cycle

PHYSICAL REQUIREMENTS-JSA (%)

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. Work may involve lifting, pushing or carrying documents weighing 20 pounds.

Curvature, Inc. is an Affirmative Action and Equal Opportunity Employer Minority/ Female/ Disabled/ Veteran/ Gender Identity/ Sexual Orientation. Relevant military experience is considered for veterans and transitioning service men and women. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected]