• Provide sales Operational support for salesforce.com and other third party applications like HubSpot
• Able to perform impact analysis on user requests and system issues
• Troubleshoot data flow issues to/from associated sales applications
• Monitor data built/modified to ensure data quality standards are met
• Liaison between business groups to fully understand business requirements
• Partner with business process owners at all levels to define and document functional requirements
• Design system solutions that are effective, scalable and do not have complicated maintenance process
• Configure and build solutions where technical development work is not required
• Work with the technical team if technical development work is required
• Perform various types of testing - System Integration Testing, User Acceptance Testing, Regression Testing, Smoke Testing
• Enable analytics on key business measures and develop or fine-tune reports so they yield meaningful metrics
• Build key documentation – Requirements, Process Flows, Use Cases, and Test Scripts
• Ensure accurate and consistent data structure is in place for different systems within the enterprise
• Ensure good configuration and scripting practices are observed by your own self as well as all members of the team
• Monitor systems health to ensure jobs and integrations are running smoothly, be proactive to find systems issues
• Manage release upgrades to ensure systems are up to date with security and critical updates
• Find opportunities for process optimization, process redesign, or development of new process/policies
• Monitor industry trends to ensure Arista's salesforce.com solutions are current with industry standard methodologies and new technology implementations

• At least 8 years of hands-on salesforce.com experience in system setup and configurations including supporting the lightning platform
• Must have a proven track record of success in multiple salesforce.com implementations and integration projects
• Must have solid experience working on Sales Cloud, Service Cloud, CPQ and communities
• Must be highly proficient in Roles, Profiles, Permission Sets, Sharing Rules, Validations Rules, Workflows, Data Loader, Workbench, Process Builder, etc.
• Must have a solid understanding of Force.com platform, Apex classes, Visual Force, Batch Apex, Triggers, SOQL, SOAP/REST based web services
• Must have a solid understanding of the sales process in High Tech organizations with Hardware and Software businesses
• Must be analytical, have good troubleshooting skills, able to problem-solve and think Critically
• Have experience supporting Marketing automation like HubSpot, Marketo, etc.
• Have experience interfacing with ERP Systems like NetSuite, etc.
• Excellent customer interfacing, writing, and verbal communication skills
• Ability to create well-defined Functional Requirements/Specifications Document, develop Use Case Scenarios and produce Test Plans
• Ability to review the Technical Design Document to ensure developers are aligned with functional requirements
• Ability to present functional and technical content to all levels within the organization
• Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment
• Highly productive with minimal oversight from management
• Always passionate about ensuring every member in a team including your own self produce high-quality work
• Flexible working with offshore resources outside of regular US PST time zone
• Willing to be covering off-hours when needed in production support or when there is a tight project timeline
• At least a Bachelor’s Degree in Computer Science or Information Systems and Business Management
• Project Management (Waterfall, Agile, or Six Sigma) experience a plus
• Full-time position, can be located in the United States or Canada

All your information will be kept confidential according to EEO guidelines.