Skills:

Architect level SFDC resource

Servicecloud implementation for Contact Center

Replacing current CRM Seibel

Lead the effort

Experience with Service cloud, Lightning web console

Experience with Rest API

Integration will be a good portion as data is pulled from various sources:

                Customer data management, Order history, Sales, Assets, Products etc

Experience with DevOps – Test automation, deployment automation, CI/CD specific to SFDC (DX)

Experience with new implementation of service cloud, conversion from other CRMs (Seibel preferred)

Experience with working with integration teams, middleware layers (REST API/ESB)

Certification around Architect level skills or Advanced developer skills is a plus

This is a Contract to Hire (atleast 6 months contract)