Salesforce Business Analyst - FTC (6 months - potentially go permanent)

Location: London

Salary: up to £55,000

Contract: Full-Time

Start date: Immediately

Job Description

We are a leading cloud based platform that provides an exceptional communications service for our customers. We are a multinational business based in 18 different locations around the globe, mainly in Europe

We have been usin CRM based systems for the past 15 years and acknowledge that Salesforce is the fastest growing technology. We have fully integrated Salesforce and are looking to expand our small team at a gradual pace, starting off with a newly created role - Salesforce Business Analyst. You will be reporting directly into the Head of Business Systems and be working with a Developer and a Data Analyst for project implementation

Role & Responsibilities

• Deployment between environments and reviewing updated functionality
• Engage with stakeholders and collaborate with team members
• Build functionality with an understanding of client capability and setup
• Implement technical changes via configuration, customisation and eco-system solutions
• Be able to work in a small team of developers, data analysts and administrators
• Reporting directly into the Head of Business Systems Manager

Skills & Qualifications

• Salesforce Administrator certification (ADM201)
• Lightning Experience
• Strong Salesforce Configuration and Customisation of user interface
• Extensive Stakeholder Management/Client Facing experience
• Be able to translate business requirements to technical documentation
• Financial Force and Docusign Integration experience (preferrable)
• Financial Services industry experience (preferrable)

Contact Name: Rahim Chowdhury
Reference: TJ/3086/0-143645-RC_1593211845
Job ID: 2835304