The Business Analyst (BA) will work within an Agile team to assess near term needs, issues, and understand the strategic goals of the association.

In some instances, the BA may act as a product owner in proxy. In addition, the BA may be called upon to assist with the planning and development of user guides and training materials in order to ensure adoption.

RESPONSIBILITIES

• Work with the team and the Product Owner in the grooming of the team’s backlog
• Work with team members, Product Owner(s) and/or Subject Matter Experts in order to break down and detail user stories in order to establish clear and testable requirements within the user story (this includes determining Business Acceptance Criteria)
• Responsible for the creation of and maintenance of Business process flows related to the function of the assigned agile team
• Ability to work cross-functionally within their assigned team (i.e. testing, system administration knowledge, etc.), requiring a close working relationship with all members of the team
• Assist with the responsibilities of Business Data Stewardship
• Complete Business Use Case Analyses and aid in researching possible solutions
• Lead or assist in Request for Information and/or Request for Proposal activities to identify and select the best software solution and vendor to address identified business needs
• Performs other functions as assigned

Experience, Education, & Training

• 5+ years working directly with Salesforce including integration experience (certification preferred)
• 3-5 years of related experience with familiarity within one or more Business domains
• Experience in the banking and lending industry required
• Familiarity with information system development and support
• Familiarity with Business Process Modeling (BPMN)
• Understanding of Agile principles
• Experience with data analysis software
• Fluency in presentation software such as MS PowerPoint and Visio
• Familiarity with Enterprise Architecture tools
• Familiarity with Compliance Audit requirements
• IIBA ECBA and/or CCBA certification desired
• Proven analytical and problem solving skills
• Strong organizational and time management skills
• Excellent interpersonal skills including strong meeting facilitation, verbal, written skills
• Travel required in performance of job