3.9| ||Full-time|9 hours ago| Full Job Description We are looking for an Salesforce Business Analyst. Ability to document business needs, distinguish between needs and wants, identify gaps between business needs and standard system functionality, design and document solutions that fill the gaps, and provide detailed business requirements specifications for developers Develop, document, and execute test plans to assess the integrity and accuracy of business processes, module functionality setups and modifications, enhancements, customizations, and patches Extensive knowledge of reports, dashboards, reporting snapshots Familiarity with the development of Salesforce.com system customizations, with a strong understanding of overall system architecture Knowledgeable in all aspects of administration of the Salesforce.com platform and Sales Cloud in particular, including configuration and customization utilizing standard functionality such as page layouts, workflow rules, process builder, validation rules, approval processes, etc. Experience in system security settings, profiles, roles, permissions and other data access and integrity features Develop and maintain business process documentation Support, analyze, and resolve critical production application issues as required Develop and maintain end user training documentation and deliver training as required Ability to research and apply knowledge of Salesforce.com to business needs within the organization Utilize best practices and functional expertise within the scope of the Salesforce.com platform to drive change through technology and business process redesign in line with standard Salesforce.com-based solutions Strong verbal and written communication skills and can do attitude with a commitment to project deadlines is essential Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Oct 12 2020 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant. Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.