we are looking for an Salesforce Business Analyst.

This role is responsible for the management and
development of salesforce, to ensure full utilization and tailoring of the
platform to match and support business objectives, using agile techniques and
strategies. This role will review and analyze business processes, services and information
needs with a view to implementing change management initiatives to improve the
user experience and increase productivity.

Duties
& Responsibilities

Consult and liaise with stakeholders to gather
and confirm business requirements.

Analyze and consolidate information to develop
solutions to ensure business requirements are achieved.

Collaborate with key stakeholders to identify
how business requirements can be delivered to ensure improved user experiences
and reduced cost and time impacts.

Provide expert support to key stakeholders in
managing system and process changes.

Manage setup, generate, and track user stories
and sprints in JIRA.

Qualifications

Essential:
Experience facilitating workshops and
discussion sessions

Experience in creating business cases for technology-related
solutions

5+ years of experience with Salesforce.com
setup and configuration and business analyst experience

Excellent knowledge of the full SDLC.Proficient
MS Excel, Word, PowerPoint.

Experience in setting up and managing user
stories and sprints in JIRA.

Desirable:
Previous Salesforce Implementation experience

Salesforce Administrator ADM201 completion
(Certification desirable)

Knowledge of best-practice sales and marketing
processes

Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Oct 23 2020

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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