3.9| ||Full-time|2 days ago| Full Job Description we are looking for an Salesforce Business Analyst. This role is responsible for the management and development of salesforce, to ensure full utilization and tailoring of the platform to match and support business objectives, using agile techniques and strategies. This role will review and analyze business processes, services and information needs with a view to implementing change management initiatives to improve the user experience and increase productivity. Duties & Responsibilities Consult and liaise with stakeholders to gather and confirm business requirements. Analyze and consolidate information to develop solutions to ensure business requirements are achieved. Collaborate with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts. Provide expert support to key stakeholders in managing system and process changes. Manage setup, generate, and track user stories and sprints in JIRA. Qualifications Essential: Experience facilitating workshops and discussion sessions Experience in creating business cases for technology-related solutions 5+ years of experience with Salesforce.com setup and configuration and business analyst experience Excellent knowledge of the full SDLC.Proficient MS Excel, Word, PowerPoint. Experience in setting up and managing user stories and sprints in JIRA. Desirable: Previous Salesforce Implementation experience Salesforce Administrator ADM201 completion (Certification desirable) Knowledge of best-practice sales and marketing processes Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Oct 23 2020 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant. Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.