Cloudely is the global leader for technology recruitment, supporting Salesforce, Robotic Process Automation (RPA), DevOps, Web and Mobile Programming skills and more. We have many opportunities throughout North America and India. By specializing solely in placing candidates in the high-tech market we have built relationships with most of the key employers and have an unrivalled understanding of where the best opportunities are.

Full Job Description

The Salesforce Business Analyst will be part of a team that owns, develops, and executes the day-to-day configuration, reporting, training, support and maintenance.

You will participate in phase of Salesforce implementations including design, configuration, and execution of new workflows and processes, in addition to improving existing workflows and processes.

In addition to being responsible for business analyses, the BA would work directly with the project team gathering requirements to analyze, design and/or implement technology best practice business changes.

Responsibilities Include:

· Work with Delivery Lead/Project Manager to maintain and coordinate communication throughout each project.

· Work with the project team to gather the business and functional requirements, by scoping, defining, and prioritizing requirements.

· Mapping functional requirements to Salesforce.com features and functionality.

· Understand and document requirements for configuring, testing and launching our CRM solution.

· Understand CRM requirements and Identify product requirements for future enhancements.

· Critically evaluate information gathered from multiple sources, reconcile inconsistency, and break down high-level information into details.

· Work with Architects and Developers to transform new requirements into Salesforce.com design and implementation.

· Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.

· Supports PM with project updates, scheduling, invoicing, etc.

Required Knowledge and Level Of Experience

· Bachelor or Master's Degree in Information Technology, Software Engineering, or related discipline

· 5+ years’ experience as a Business Analyst

· 5+ years of experience with Salesforce.com setup and configuration

· At Least 3 years exp as a Salesforce Business Analyst is a must

· Minimum of 3 years’ experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation

· Good working knowledge of Salesforce configuration including objects, fields, profiles, roles, workflows, approval processes, process builders, etc.

· Experience in collecting requirements and working with cross-functional teams

· Experience in Salesforce end-user training, onboarding, and support

· Experience in iterative software delivery methodologies – Agile, SCRUM, etc.

· Demonstrated participation in cross-functional projects and coordination of cross-functional teams

· Technical and analytical aptitude or background, data-driven decision focus is a big plus

· Exceptional written/verbal communication and presentation skills

Apply today!
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also send your resume to: [email protected]. To learn more about Cloudely, Inc, please visit www.cloudely.com.

Cloudely, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with respective law prevailing in the country, all persons hired will be required to verify identity and eligibility to work in respective country and to complete the required employment eligibility verification document form upon hire.

We welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future.